Summary
Overview
Work History
Education
Skills
Timeline
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Zelbee Rader

Fayetteville,AR

Summary

Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

4
4
years of professional experience

Work History

Volleyball Coach

Storm Volleyball Club
09.2023 - 06.2024
  • Established a supportive environment that encouraged growth, accountability, sportsmanship among players.
  • Enhanced athletes'' skills through targeted drills, strength training, and individualized coaching.
  • Improved team performance by developing and implementing strategic game plans and practice sessions.

Server

Pink Martini
01.2023 - 03.2023
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Server

Brickyard Restaurant&spor
01.2020 - 03.2023
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Consultant

California Sun
01.2022 - 08.2022
  • Enhanced communication among team members to foster collaborative and supportive work environment.
  • Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
  • Increased salon revenue through upselling tanning packages and retail products to clients.

Education

BBA - Criminology

University of Arkansas, Fayetteville
Fayetteville, AR
05.2025

Associate of Science - Criminology

Sierra College
Rocklin, CA
05.2023

Skills

  • Team Bonding
  • Team Culture Development
  • Training Oversight
  • Professional Appearance
  • Menu Memorization
  • Service prioritization
  • High-volume dining

Timeline

Volleyball Coach

Storm Volleyball Club
09.2023 - 06.2024

Server

Pink Martini
01.2023 - 03.2023

Consultant

California Sun
01.2022 - 08.2022

Server

Brickyard Restaurant&spor
01.2020 - 03.2023

BBA - Criminology

University of Arkansas, Fayetteville

Associate of Science - Criminology

Sierra College

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Zelbee Rader