ZELDA KURTH
Park Rapids,MN
Summary
Accomplished General Manager with a proven track record at Comes Investments, enhancing operational efficiency and profitability. Expert in leadership and operations management, I excel in team building and problem resolution, significantly improving sales and client satisfaction. Leveraging strong financial acumen and interpersonal skills, I drive sustainable growth and high employee morale. Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
19
19
years of professional experience
Work History
GENERAL MANAGER
Comes Investments
01.2024 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
OFFICE MANAGER
AmeriCold Logistics
10.2005 - 06.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Dispatch Coordinator
AmeriCold Logistics
10.2005 - 06.2023
- Streamlined communication between drivers, customers, and management for improved customer satisfaction.
- Mitigated potential conflicts between drivers or customers by acting as a liaison during high-pressure situations.
- Collaborated with warehouse staff to prioritize shipments based on urgency and importance.
- Responded to high volume of phone and email requests to provide logistics information.
- Maintained accurate records of dispatched orders, ensuring efficient billing processes and client satisfaction.
General Manager/Owner
Stacked High Deli
06.2018 - 01.2021
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Education
Associate of Applied Science - Business Management
MN State
Detroit Lakes, MN05.1996
Associate of Applied Science - Accounting
MN State
Detroit Lakes05.1995
Skills
Leadership and team building
Problem Resolution
Operations Management
Team Player
Effective leader
Timeline
GENERAL MANAGER
Comes Investments
01.2024 - Current
General Manager/Owner
Stacked High Deli
06.2018 - 01.2021
OFFICE MANAGER
AmeriCold Logistics
10.2005 - 06.2023
Dispatch Coordinator
AmeriCold Logistics
10.2005 - 06.2023
Associate of Applied Science - Business Management
MN State
Associate of Applied Science - Accounting
MN State
Similar Profiles
Luke MarkoeLuke Markoe
Financial Analyst Intern at Pine Valley Investments, LLC. Pine Valley InvestmentsFinancial Analyst Intern at Pine Valley Investments, LLC. Pine Valley Investments
JONORA SEARLESJONORA SEARLES
Healthcare Land Developer at JES Investments LLC / MDE Investments LLCHealthcare Land Developer at JES Investments LLC / MDE Investments LLC
Mitchell Peltier, CFP®Mitchell Peltier, CFP®
Senior Associate Consultant at Franklin Templeton Investments/ Putnam InvestmentsSenior Associate Consultant at Franklin Templeton Investments/ Putnam Investments