Zelene De Jesus
Administrative Assistant
Miramar,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
2
2
Languages
Work History
Legal Assistant to the Managing Partner
The Finizio Law Group
Fort Lauderdale, FL
09.2021 - Current
- Scheduled appointments and all meetings for the law firm and all personal matters for Mr. Finizio.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Prepared and managed attorney travel itineraries to optimize scheduling.
- Responded to client inquiries to provide accurate legal advice and offer assistance.
- Communicated pertinent information to clients via phone, email, and mail.
- Interviewed clients to obtain information relevant to cases.
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Log all client billing.
- Ordered all gifts for clients and family birthdays, anniversaries and funerals.
OWNER/OPERATOR TRANSPORTATION
MIDTOWN CAR SERVICE
10.2017 - 08.2021
- Manage staff, preparing work schedules and dispatch drivers
- Determine staffing requirements, and interview, hire and train personnel
- Communicate with all customers and make sure that drop off and pick up times and locations were confirmed
- Review documents such as purchase orders, vehicle maintenanc, and fuel logs
- Accounts payable and receivables
- Answer mail or telephone inquiries regarding rates, routing, or procedures
- Prepare and review weekly reports and schedules to ensure accuracy and efficiency
- Analyze internal processes and recommend and implement procedural or policy changes
- Hire, train, and terminate clerical and administrative personnel
- Manage leasing of facility space
- Monitor sales staff performance to ensure that goals are met
- Work close with broker and agents to develop methods and procedures to increase sales, expand markets, and promote business
- Plan and prepare work schedules, and assign employees to specific duties
- Obtain and compile copies of loan applicants’ credit histories, corporate financial statement, and other financial information
- Meet with clients to obtain information for loan applications and to answer questions about the process
- Coordinate closings and review all listings
- Handle customer complaints and take appropriate action to resolve them
- Maintain all licenses and make sure everything is in compliance.
OFFICE MANAGER
CACOPHONY GROUP REAL ESTATE SERVICES, Z
11.2008 - 05.2014
- Coordinated special projects and managed schedules.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for department managers.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
Skills
Travel coordination
Correspondence
Scheduling/Planning
Relationship building
Administrative support
Customer relations and communications
Office administration
Timeline
Legal Assistant to the Managing Partner
The Finizio Law Group
09.2021 - Current
OWNER/OPERATOR TRANSPORTATION
MIDTOWN CAR SERVICE
10.2017 - 08.2021
OFFICE MANAGER
CACOPHONY GROUP REAL ESTATE SERVICES, Z
11.2008 - 05.2014