Zelika Moore
Hazel Park,MI
Summary
Detail-oriented professional with 10+ years of experience and a proven knowledge of warehouse operations, regulatory compliance, and productivity improvement. Aiming to leverage my skills to successfully fill the Operations Supervisor role at your company. Adept at monitoring daily work volumes to increase productivity while maintaining safety and quality standards. A key developer of staff through transparency, integrity, motivation, guidance and leadership.
Overview
14
14
years of professional experience
Work History
Operation Receiving /Shipping Supervisor
Renaissance Global Logistics
10.2022 - Current
- Supervised Receiving and Shipping team of 63 employees.
- Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
- Inspected loading operations for improvements in efficiency and safety.
- Maintained accurate documentation for all shipments, ensuring compliance with regulatory requirements.
- Reduced shipment errors by conducting thorough inspections of outgoing packages.
- Conducted regular performance reviews for team members, identifying areas for growth and providing constructive feedback.
- Pulled, verified, and packaged items for shipment.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Entered all personnel payroll into ADP for weekly processing.
- Trained all new hire Material Handlers on forklift test and road tests.
- Administered all New hire orientation on Safety, Quality standards.
OPERATION Supervisor
ThyssenKrupp Elevator
10.2020 - 08.2022
- Performed managerial duties such as hiring and training employees and overseeing facility needs and requirements
- Reviewed work throughout work process and at completion to check for proper performance
- Inventoried supplies and requisition or purchase additional items, as necessary
- Managed loading, unloading, movement to keep deliveries on schedule daily
- Conducted 35 quarterly performance reviews on full-time Shipping & Receiving employees
- Tracked employees performance and attendance through Freeway data system
- Trained all associates on Powered Industrial Equipment to obtain proper certification
- Collaborated with Production Mechanics to resolve production and processing issues
- Conducted Level 1 and 2 Audits and documented findings
- Tested product for Quality Specifications to meet FDA and safety standards.
OPERATIONS TEAM LEADER
Nike INC
06.2020 - 10.2020
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Proactively identified potential risks or obstacles, developing contingency plans to minimize disruptions to operations.
- Improved team efficiency and productivity by restructuring workflow and managing assignments.
- Optimized team performance, providing clear guidance and setting achievable goals.
- Kept team activities in compliance with safety, regulatory and environmental guidelines.
- Coordinated team schedules, ensuring optimal staffing levels were maintained at all times.
- Achieved superior service levels by closely monitoring performance metrics and addressing any issues promptly.
- Enhanced team productivity through regular performance evaluations and targeted coaching sessions.
LEAD PRODUCTION TECHNICIAN/ SME TRAINER
GlaxoSmithKline Pharmaceuticals
02.2011 - 01.2019
- Motivated and trained employees to maximize team productiv
- Performed Preventative Maintenance on equipment and systems to prevent malfunctions and work obstacles
- Participated in Kaizen workshops, received LEAN training and gained practical experience
- Worked closely with Continuous Improvement Team implementing LEAN principles such as 5S and Changeover Optimizations
- Collaborated with Production Mechanics to resolve production and processing issues
- Conducted Level 1 and 2 Audits and documented findings
- Tested product for Quality Specifications to meet FDA and safety standards
- Documented diagnostic results and reported root cause analysis and troubleshooting
Education
Business Administration -
NORTHWEST MISSISSIPPI COMMUNITY COLLEGE
Senatobia, MS08.1995
High School Diploma -
CENTRAL HIGH SCHOOL
Memphis, TN06.1994
Skills
- LEAN Six-Sigma
- Quality Management System
- Oracle Application
- Time Management
- Performance Management
- Leadership
- Emergency Readiness
- Analytical & Critical Thinking
- Verbal and Written Communication
- Conflict Resolution
- Certified Equipment Operator Trainer
- HR assistant
References
- BRET WYSS, Operation Manager, ThyssenKrupp Materials, 17343049739, bret.wyss@thyssenkrupp-materials.com
- BRIANNA TOMBAUGH, HR Generalist, ThyssenKrupp Materials, 12483689852, brianna.tombaugh@thyssenkruppmaterials.com
- BRIAN ELSON, Senior VP Of Operations, ThyssenKrupp Elevator, (947) 224-3357, Brian.Elson@thyssenkrupp-materials.com
Timeline
Operation Receiving /Shipping Supervisor
Renaissance Global Logistics
10.2022 - Current
OPERATION Supervisor
ThyssenKrupp Elevator
10.2020 - 08.2022
OPERATIONS TEAM LEADER
Nike INC
06.2020 - 10.2020
LEAD PRODUCTION TECHNICIAN/ SME TRAINER
GlaxoSmithKline Pharmaceuticals
02.2011 - 01.2019
Business Administration -
NORTHWEST MISSISSIPPI COMMUNITY COLLEGE
High School Diploma -
CENTRAL HIGH SCHOOL
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