Summary
Overview
Work History
Education
Languages
Certification
Timeline
Generic

Zelle Henney

Seattle,WA

Summary

Experienced customer service representative across a few job descriptions. I have experience with reception, plant, animal, and childcare, as well as barista work. I am ambitious in my work and reliable as an employee. I am very experienced in working with children and have intentions to work in child psychology and trauma therapy. I am outgoing and friendly and would be a great addition to any customer service team. I am often a lead employee in my positions and train other employees and I have a knack for diffusing frustrated customers. I hope you'll consider me as an addition to your workplace!

Overview

9
9
years of professional experience
1
1
Certification

Work History

Childcare Provider

Local Families
Seattle, WA
01.2016 - Current
  • Observed children's behavior and development, communicate information with parents.
  • Tailoring activities based on the individual needs of each child under care.
  • Assisting with meals, snacks, and bedtime routines for the children.
  • Completing light housekeeping tasks such as tidying up toys and books.

Receptionist

West Seattle Animal Hospital
Seattle, WA
04.2023 - 09.2023
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.

Barista

West Seattle Nursery
Seattle, WA
01.2022 - 09.2023
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.

Greenhouse Technician

West Seattle Nursery
Seattle, WA
01.2022 - 05.2023
  • Performed daily inspections of the greenhouse for pests, diseases, and plant health issues.
  • Monitored environmental conditions such as temperature and humidity in the greenhouse.
  • Organized supplies such as potting mix, fertilizer, pesticides.
  • Observed plant growth regularly to identify any abnormalities or signs of disease or stress.

Education

Bachelor of Arts - Clinical Psychology

University of Washington
Seattle, WA
06-2025

Associate of Arts - Psychology

South Seattle College
06-2023

High School Diploma -

West Seattle High School
Seattle, WA
06-2022

Languages

Spanish
Professional

Certification

  • CPR Certified
  • Food Handler License

Timeline

Receptionist

West Seattle Animal Hospital
04.2023 - 09.2023

Barista

West Seattle Nursery
01.2022 - 09.2023

Greenhouse Technician

West Seattle Nursery
01.2022 - 05.2023

Childcare Provider

Local Families
01.2016 - Current

Bachelor of Arts - Clinical Psychology

University of Washington

Associate of Arts - Psychology

South Seattle College

High School Diploma -

West Seattle High School
Zelle Henney