Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Zelma Shephard

PALM COAST,FL
Zelma Shephard

Summary

Dedicated Teacher's Assistant at Paul Be Stephen's, skilled in effective communication and fostering a positive learning environment. Enhanced student engagement through tailored tutoring and collaborative lesson planning. Demonstrated computer proficiency in organizing classroom materials and maintaining detailed reports, contributing to improved student performance and safety.

Overview

22
years of professional experience

Work History

Smartstyle

Hairstylist
06.2024 - Current

Job overview

  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Educated customers on products to maximize benefits.
  • Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
  • Resolved guest complaints about service or style.
  • Counted and documented opening and closing cash amounts daily.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Determined appropriate hair treatments based on conditions and textures.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
  • Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
  • Increased client base with innovative hairstyling techniques and trends.
  • Organized and participated in local beauty events, enhancing salon's community presence.

Self Employed

Hair Stylist
07.2008 - 06.2021

Job overview

  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
  • Educated customers on products to maximize benefits.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Increased salon revenue by upselling products and additional treatments during appointments.
  • Resolved guest complaints about service or style.

Self-employeed

Graffiti Bridge Tutorial Studio
08.2020 - 07.2023

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Demonstrated expertise in working autonomously and within a group setting.
  • Proven ability to learn quickly and adapt to new situations.

Paul Be Stephen's

Teacher's Assistant
08.2003 - 08.2007

Job overview

  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Maintained safety and security by overseeing students in recess environments.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Completed daily reports on attendance and disciplinary performance.
  • Worked with teacher to optimize learning plans based on student test grades and evaluations.
  • Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.

Trend setter cosmetology school

Demo of hair techniques
04.2020 - 04.2020

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

Central Florida College
Largo, FL

Cosmetology
06.2007

Skills

  • Positive attitude
  • Effective communication
  • Calm and patient demeanor
  • Computer skills

Timeline

Hairstylist

Smartstyle
06.2024 - Current

Graffiti Bridge Tutorial Studio

Self-employeed
08.2020 - 07.2023

Demo of hair techniques

Trend setter cosmetology school
04.2020 - 04.2020

Hair Stylist

Self Employed
07.2008 - 06.2021

Teacher's Assistant

Paul Be Stephen's
08.2003 - 08.2007

Central Florida College

Cosmetology

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Zelma Shephard