Zelyca Almeraz

• Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.

• Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

• Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.

• Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

• Overseeing day-to-day operations, including scheduling staff, managing inventory, maintaining equipment, and ensuring customer service.

• Setting expectations for performance, providing feedback, and creating a positive work environment for 15+ staff members. Ensuring that the establishment is following health and safety regulations. This includes keeping the establishment clean, properly storing food, and ensuring that staff follow proper food handling.

• Satisfying the guest with a great experience by having a positive attitude, addressing their concerns, and responding to feedback.

• Prepared all food per standard food safety procedures and provided excellent customer service to staff and visitors, ensuring that high standards were met and all policies were fully followed. • Cooked and prepared food according to menus and customers request.

• Maintained a positive attitude and extensive knowledge of product offerings to direct customers to the merchandise they were seeking.

• Increased products appear and customer experience by interacting directly with a minimum of 50 customers on the sales floor and over 100+ at the cashier per day.

• Complete setup,breakdown and product preparation for promotional displays and in-store demonstrations.

• Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.