Zemin Chen (Zach)
Irvine,CA
Summary
Dynamic and results-oriented professional with a diverse background in client advisory, sales, and technology.
Good at building long-term relationships with loyal clients.
Being able to provide personalized and exceptional customer service.
Great individual contributor and excellent team member.
Overview
5
5
years of professional experience
Work History
Client Advisor
Fendi
San Francisco , CA
10.2019 - 01.2022
- Achieve monthly and annually goal. Already exceed 2021 yearly sales plan by August.
- Year-to-date, hit high amount transactions many times.
- Excellent at upsell & cross sell all department of merchandises.
- Deliver Fendi experience to warmly welcome each client to assist in finding out their needs.
- Support management and inventory team in all areas of merchandise.
- In charge of men's floor visual merchandises.
Sales Associate
Brunello Cucinelli
Livermore, CA
02.2019 - 10.2019
- Achieve monthly and annually goal.
- Maximize the customer service performance to all the clients.
- Giving styling advises to clients about the merchandises.
- Opening/Closing the store.
Sales Advisor
Ermenegildo Zegna
Palo Alto, CA
04.2017 - 01.2019
- Assisted several clients with Made-to-Measure appointments, from a piece of fabric to a master garment.
- Provide feedback to the store manager on any reason behind the missed opportunities.
Education
Bachelor of Science - Business Administration And Information
University of California, Irvine
Irvine, CA05-2026
Associate of Science - Economic And Mathematics
De Anze College
Cupertino, CA06.2024
Skills
- Service-minded
- Sense of Fashion
- Motivated Worker
- Multi-tasker
- Persuasive Communicator
- Attention to Detail
- Excellent Problem-solving Abilities
- Advantage in Technology
Languages Other Than English
Chinese (Mandarin)
Native/ Bilingual
Korean
Elementary
Timeline
Client Advisor
Fendi
10.2019 - 01.2022
Sales Associate
Brunello Cucinelli
02.2019 - 10.2019
Sales Advisor
Ermenegildo Zegna
04.2017 - 01.2019
Associate of Science - Economic And Mathematics
De Anze College
Bachelor of Science - Business Administration And Information
University of California, Irvine
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