Zemin Li
Irvine,CA
Summary
Driven bilingual professional with a track record of providing exceptional administrative support and patient care at UCI Health. Excelled in enhancing children's social skills at Illinois Valley Autism Center. Skilled in data analysis and known for excellent communication abilities and attention to detail. Thrives in diverse environments, demonstrating significant improvements in community outreach and patient interaction.
Overview
7
7
years of professional experience
Work History
Administrative Support Assistant
UCI Health
10.2022 - 04.2024
- Assisting nurses and administrative staff with various tasks, such as: supply management and patient care support.
- Patient Interaction including escorting patients to various departments within the medical center.
- Event and Program Assistance including helping organize and support health fairs, community outreach programs, and special events.
- Assisting with filing, copying, scanning, and organizing documents.
- Managing and updating patient records and databases, maintaining an accuracy rate of 99%.
- Answering phone calls and directing inquiries to the appropriate department.
- Scheduling appointments and managing the front desk area, resulting in a 15% increase in appointment scheduling efficiency.
Volunteer
Illinois Valley Autism Center
10.2017 - 01.2019
- Provided one-on-one tutoring and companionship to children with autism.
- Assisted in social skills training and daily activities.
- Supported underprivileged families with the distribution of essential supplies, improving their living conditions.
- Enhanced autism children social and communication skills by implementing tailored activities.
Education
Bachelor of Arts - Cognitive Psychology
University of California, Irvine
Irvine, CA06.2024
Skills
- Bilingual: Fluent in Chinese and English
- Technical Skills: Excel for data analysis
- Soft Skills: Excellent communication, team collaboration, and active listening skills
- Cultural Competence: Familiar with Asian cultural backgrounds, capable of working in diverse environments
- Attention to Detail
Timeline
Administrative Support Assistant
UCI Health
10.2022 - 04.2024
Volunteer
Illinois Valley Autism Center
10.2017 - 01.2019
Bachelor of Arts - Cognitive Psychology
University of California, Irvine
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