ZEN ZUUN
Jenks,OK
Summary
Driven Teacher Assistant with a track record of fostering child development at The Goddard School at Jenks and enhancing customer satisfaction at Shelter Insurance. Excelled in creating individualized learning plans and resolving customer issues, showcasing exceptional problem-solving and active listening skills. Proven ability to collaborate effectively, ensuring both educational and service excellence.
I also speak English and Zomi language fluently. I am willing to help my community with what they needed with as long as I can. I love talking.
Overview
3
3
years of professional experience
Work History
The Goddard School at Jenks
Teacher Assistant
04.2023 - Current
- Assisted in maintaining a clean, organized classroom that met required health and safety standards according to state regulations.
- Led small group activities designed to enhance language skills, fine motor abilities, and problem-solving techniques among toddlers.
- Developed individualized lesson plans tailored to each child''s needs, promoting overall growth and development.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Worked closely with fellow teachers to share ideas, exchange feedback, and collaborate on curriculum planning efforts across classrooms.
- Supported children during transitions between activities or environments by providing clear instructions and guidance as needed.
CAP Tulsa McClure Early Childhood Education Center
Teacher Assistant
12.2022 - 04.2023
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Proven ability to learn quickly and adapt to new situations.
- Supervised recess, lunch and daily student intake and dismissal.
- Supported student physical, mental, and social development using classroom games and activities.
- Completed daily reports, meal count sheets, and attendance logs.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Provided one-on-one and group-based learning support focused on student progress.
- Supported teacher in preparing individualized learning plans for underperforming students.
Shelter Insurance- Kyle Doke
Customer Service Representative
09.2021 - 11.2021
- Provided excellent customer service by actively listening to patron needs and offering appropriate assistance when necessary.
- Resolved escalated customer issues promptly and professionally, restoring confidence in our services while preserving brand reputation.
- Supervised insurance claims for equitable resolutions on behalf of both client and insurer.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Translated documents from English to Zomi or Burmese. .
- Provided verbal summaries of non-English documents for immediate use.
Education
Associate of Science - Nursing
Tulsa Community College
Tulsa, OK05.2026
High School Diploma -
Jenks High School
Jenks, OK05.2020
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Multitasking
- Computer Skills
- Organizational Skills
- Verbal Communication
- Relationship Building
- Active Listening
- Complaint Handling
- Complaint resolution
- Payment Processing
- Customer satisfaction measurement
- Professional telephone demeanor
- Appointment Scheduling
Languages
English
Native or Bilingual
Zomi
Full Professional
Timeline
The Goddard School at Jenks
Teacher Assistant
04.2023 - Current
CAP Tulsa McClure Early Childhood Education Center
Teacher Assistant
12.2022 - 04.2023
Shelter Insurance- Kyle Doke
Customer Service Representative
09.2021 - 11.2021
Associate of Science - Nursing
Tulsa Community College
High School Diploma -
Jenks High School
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