Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zena Hamad

Columbus,OH

Summary

Adaptable and detail-oriented professional seeking a Patient Registration Representative position. Known for strong communication and time management skills, with a proven ability to collaborate effectively in high-pressure environments. Demonstrates exceptional active listening and organizational skills, with a talent for problem-solving and navigating complex situations. Committed to delivering outstanding customer service and enhancing the overall patient experience.

Overview

6
6
years of professional experience

Work History

Babysitter

Ayah Musaitif
Columbus, OH
03.2019 - Current
  • Organizing playdates with other children and providing supervision during outdoor activities.
  • Engaging in age-appropriate activities like reading stories or playing games.
  • Greeting parents upon arrival home from work and providing updates on the day's events.
  • Instructing children in basic hygiene practices such as brushing teeth or washing hands.
  • Maintaining a positive attitude while being patient and understanding with the children.
  • Establishing trust through consistent communication with both parents and kids.
  • Encouraging healthy physical activity by taking walks together or playing games outside.
  • Helping older children with homework assignments as directed by parents.
  • Responsibly watched children while parents were out.
  • Helped complete homework, school projects and chores.
  • Organized various activities, games, crafts and outings to keep children entertained.

Volunteer

Noor Islamic Cultural Center
Columbus , OH
06.2022 - 02.2023
  • Assisted in supervising and engaging with children aged 5-11, ensuring a safe and supportive environment.
    Collaborated with teachers to develop and implement lesson plans that promote understanding of Islamic values and teachings.
  • Organized classroom materials and activities to create an enriching learning space.
  • Led interactive storytelling sessions and religious lessons, fostering a deeper connection to faith and culture among children.
  • Helped coordinate special events and activities, enhancing community engagement and participation.
    Supported individual children's learning needs through one-on-one assistance and encouragement.
    Promoted positive behavior and conflict resolution among children, contributing to a harmonious classroom atmosphere.
  • Communicated regularly with parents about children's progress and classroom activities, strengthening community ties.

Volunteering

Mid-Ohio Food Bank
Columbus, OH
10.2022 - 12.2022
  • Greeted and registered clients upon arrival at the food bank.
  • Assisted with stocking shelves with donated food items.
  • Organized and distributed food packages according to client needs.
  • Collected, sorted, and repackaged donations from local businesses.
  • Maintained a clean and orderly workspace throughout shift.
  • Developed relationships with community partners to increase donations of food items.
  • Sorted and packed donated food items to ship to families in need.
  • Maintained cleanliness of volunteer center and warehouse areas.

Volunteer

Cozy Cat Cottage Adoption Center
Columbus , OH
10.2022 - 10.2022
  • Provided daily care for cats, including feeding, cleaning, and grooming.
  • Organized cat supplies such as food and litter boxes.
  • Ensured shelter areas were clean and safe for cats.

Education

High School Diploma -

Dublin Scioto High School
4000 Hard Rd, Dublin, OH 43016
05-2024

Skills

  • Behavior monitoring
  • Activity Planning
  • Schedule Management
  • Follows directions
  • Conflict Resolution
  • Reliability
  • Strong Work Ethic
  • Time Management
  • Calm Demeanor
  • Emergency Response
  • Behavior Management
  • Following Directions

Languages

Kurdish
Full Professional

Timeline

Volunteering

Mid-Ohio Food Bank
10.2022 - 12.2022

Volunteer

Cozy Cat Cottage Adoption Center
10.2022 - 10.2022

Volunteer

Noor Islamic Cultural Center
06.2022 - 02.2023

Babysitter

Ayah Musaitif
03.2019 - Current

High School Diploma -

Dublin Scioto High School
Zena Hamad