Zena Mazeh
Brooklyn,NY
Summary
Compassionate and detail-oriented professional with over a decade of experience in administrative support and direct care services. Skilled in data entry, clerical work, and providing individualized in-home support for children with autism. Adept at balancing multiple responsibilities while maintaining a calm, organized, and client-centered approach. Passionate about helping individuals thrive in structured, supportive environments.
Overview
15
15
years of professional experience
Work History
ABA Therapist
Achievement Behavior Services (In-Home)
Brooklyn, NY
02.2024 - Current
- Provide one-on-one in-home ABA therapy to a non-verbal 5-year-old child diagnosed with autism.
- Work closely under the supervision of a BCBA to implement individualized behavior intervention plans (BIPs).
- Collect and record data on targeted behaviors and skill acquisition to track progress and guide treatment.
- Participate in regular team meetings and supervision sessions to review goals and adjust strategies as needed.
- Use positive reinforcement, visual aids, and structured routines to support communication, daily living skills, and behavior management.
- Collaborate with the child’s family to maintain consistency in care and reinforce therapeutic techniques in the home.
In-Home Respite Worker
Women’s League Community Residences
Brooklyn, NY
06.2020 - 01.2024
- Delivered in-home care for non-verbal children with autism, offering temporary relief to families.
- Promoted emotional regulation, safety, and engagement through structured routines and activities.
- Assisted with hygiene, nutrition, and therapeutic play to support developmental milestones.
- Followed individualized care plans and behavior strategies to meet each child’s specific needs.
Data Entry Clerk/Scanning Specialist/Telephone Operator
Kingsborough Community College
Brooklyn, NY
09.2010 - 06.2021
- Handled high-volume data entry and document digitization for the IT Department.
- Managed over 100,000 records with accuracy and confidentiality using databases and Excel.
- Operated multi-line phone systems and provided administrative support for departmental tasks.
- Maintained mail sorting, timesheet organization, and distribution of internal communications.
Volunteer, Patient Care Assistant
Menorah Center for Rehabilitation and Nursing Care
Brooklyn, NY
05.2015 - 06.2015
- Supported elderly residents with daily activities such as eating, reading, and mobility assistance.
- Maintained clean and welcoming patient environments.
- Delivered compassionate care and companionship to improve residents’ emotional well-being.
- Assisted medical staff with non-clinical tasks to ensure resident safety and comfort.
Education
Bachelor of Science - Psychology
Brooklyn College
Brooklyn, NY09-2010
Associate of Science - Humanities
Kingsborough Community College
Brooklyn, NY09-2010
Skills
- Behavior intervention
- Data collection
- Individualized care
- Positive reinforcement
Timeline
ABA Therapist
Achievement Behavior Services (In-Home)
02.2024 - Current
In-Home Respite Worker
Women’s League Community Residences
06.2020 - 01.2024
Volunteer, Patient Care Assistant
Menorah Center for Rehabilitation and Nursing Care
05.2015 - 06.2015
Data Entry Clerk/Scanning Specialist/Telephone Operator
Kingsborough Community College
09.2010 - 06.2021
Bachelor of Science - Psychology
Brooklyn College
Associate of Science - Humanities
Kingsborough Community College