Dynamic Security Professional with extensive experience at FJC Security Services Inc, excelling in risk assessment and emergency response. Proven ability to enhance safety protocols and reduce incidents through proactive monitoring and effective communication. Skilled in CCTV monitoring and committed to delivering exceptional customer service while ensuring a secure environment.
Work History
Security Professional
FJC Security Services Inc 33-10 Queens Blvd
Conducted thorough risk assessments to identify vulnerabilities and enhance security protocols.
Developed and implemented security training programs for staff to ensure compliance and awareness.
Monitored surveillance systems to detect and respond to suspicious activities effectively.
Coordinated incident response efforts to mitigate risks and ensure swift resolution.
Administered access control systems to restrict entry and safeguard sensitive areas.
Executed emergency response plans during incidents to protect personnel and property.
Collaborated with law enforcement agencies to support investigations and maintain safety.
Recorded incident reports with detailed accounts of occurrences.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Reduced security incidents by proactively monitoring surveillance systems and responding to alarms in a timely manner.
Supervised grounds, employee entrances, and exits and security officers on duty.
Performed guard duties by making judgment decisions within proper policy and procedures.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Responded quickly to emergency situations to assess and deflect issues.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Examined doors, windows and gates to verify security.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Train Conductor
Mta New York City Transit
Performed routine checks to ensure train equipment met safety regulations.
Observed passenger conduct to ensure a safe and respectful travel atmosphere.
Collaborated with maintenance teams to swiftly resolve mechanical issues.
Guided passengers in emergency situations, ensuring their safety and adherence to procedures.
Optimized passenger flow by implementing efficient boarding procedures.
Responded swiftly to emergencies and disruptions, prioritizing passenger safety and communication.
Collaborated with station personnel to manage the flow of passengers during peak hours effectively.
Conducted regular equipment inspections to identify and report maintenance needs proactively.
Resolved passenger inquiries and concerns effectively, enhancing overall customer satisfaction.
Provided clear announcements regarding train schedules, delays, and safety instructions.
Developed strong communication channels with dispatch to ensure timely updates and coordination.
Communicated with train dispatchers to obtain and adjust directions.
Facilitated clear communication between onboard staff and control center personnel to address any issues or delays promptly.