Summary
Overview
Work History
Education
Skills
Software
Timeline
Volunteer
Zena Smith

Zena Smith

HARLEYSVILLE,PA

Summary

Goal-oriented recruiting professional motivated to achieve demanding targets under tight deadlines. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies.

Overview

4
4
years of professional experience

Work History

Memory Care Certified Nursing Assistant

Private Duty / Agency
Montgomery County, PA, PA
09.2022 - Current
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.

Human Resources Manager/Recruiter

Diakon Lutheran Social Ministries
Pottstown, PA
03.2021 - 08.2022
  • Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.

Human Resources Manager / Recruiter

Assisting Hands Home Care
Collegeville, PA
02.2020 - 03.2021
  • Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Motivated employees through incentive programs and constructive feedback.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.

Education

Certificate - Human Resources Management

Villanova University
Villanova, PA

Certificate - Nursing Assistant

Dolten Academy of Science
Norristown, PA

Bachelor of Science - Human Services

Chestnut Hill College
Philadelphia, PA

Skills

  • P>Dementia and Alzheimer's knowledge
  • P>Staff Management
  • P>Training and mentoring
  • P>Hiring and recruitment
  • P>Administrative skills
  • P>File and records management
  • P>Problem-Solving
  • P>Social media knowledge
  • P>Organizational skills
  • P>Critical Thinking
  • P>MS Office

Software

Google Ads

Excel

Power Point

Point Click Care

Clear care

Web Page

Timeline

Memory Care Certified Nursing Assistant

Private Duty / Agency
09.2022 - Current

Human Resources Manager/Recruiter

Diakon Lutheran Social Ministries
03.2021 - 08.2022

Human Resources Manager / Recruiter

Assisting Hands Home Care
02.2020 - 03.2021

Certificate - Human Resources Management

Villanova University

Certificate - Nursing Assistant

Dolten Academy of Science

Bachelor of Science - Human Services

Chestnut Hill College
Zena Smith