ZENAHIR ALVAREZ
Buenos Aires
Overview
11
11
years of professional experience
1
1
Certification
Work History
Call Center Representative
Atento Venezuela
Caracas, MIranda
02.2013 - 06.2024
- Provided accurate information regarding products and services while upselling additional products when appropriate.
- Utilized knowledge base to answer inquiries from customers quickly and effectively.
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
Executive Assistant
Ernst and Young
Buenos Aires
01.2020 - 01.2023
- Semi Senior in Administrative, Executive Assitance
- Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
- Delivered optimal administrative, customer service and case management support.
- Followed proper accounting and bookkeeping procedures to support audits.
Administrative and Finance Assistance
SFB AutoImport
01.2015 - 01.2018
- Coordinated payroll processing activities including employee time tracking and benefit deductions.
- Prepared financial statements and reports for management review.
- Managed accounts payable and receivable processes including vendor payments and customer billing cycles.
Education
Ernst and Young. Semi Senior in Administrative, Executive Assitance -
01.2023
SFB AutoImport. -
Santa Maria University
01.2018
Bachelor Degree - International Affairs
San Marcos Highschool
01.2017
01.2012
Skills
- INTERNATIONAL AFFAIRS
- Experience working on different departments as
- Executive Assistant, Administrative Assistant
- Customer Services, Client Support, Sales
- Assistance, Finance, Tax
- Interpretation, Translating
- Team Worker with leadership skills
Certification
- Interpreter Training
Timeline
Executive Assistant
Ernst and Young
01.2020 - 01.2023
Administrative and Finance Assistance
SFB AutoImport
01.2015 - 01.2018
Call Center Representative
Atento Venezuela
02.2013 - 06.2024
Ernst and Young. Semi Senior in Administrative, Executive Assitance -
SFB AutoImport. -
Santa Maria University
Bachelor Degree - International Affairs
San Marcos Highschool