Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Zenaida Castano

Temple,Texas

Summary

Experienced Program Manager with advanced knowledge related to logistics and accounts payable. Proficient in organizational strategies and implementation of new initiatives. Advanced skills in financial management, budgeting, procurement and contracting. Expertise in logistical analysis; including inventory and supply chain performance. Well-trained decision-maker with focused attention on detail and drive to manage order flows with expert precision. Skilled in task prioritization and strong organizational talents. Energetic support specialist focused on enabling strong distribution sales by skillfully handling administrative needs. Successful at managing sales tracking tools and creating informative reports. Organized and dependable candidate dedicated to managing multiple priorities with a positive attitude.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Service Plan Specialist

ODP Business Solutions
05.2023 - Current

Played a key role in driving department growth by contributing to the development and execution of strategic initiatives aimed at expanding market reach and increasing revenue. Demonstrated strong organizational and time management skills while managing multiple projects. Streamlined the plan creation process, resulting in faster turnaround times and increased customer satisfaction. Demonstrated a high level of initiative and creativity while tackling difficult tasks. Developed strong working relationships with key stakeholders to ensure seamless coordination during plan implementation. Acted as a team leader in group projects, delegating tasks and providing feedback.



Purchasing Program Manager

McLane Company, Inc
01.2020 - 05.2023

Responsible for procurement and management of inventory for all McLane Grocery divisions. Cross functional communication with suppliers, brokers, customers and McLane Grocery Divisions; to include sales, accounting and operations. Analyze sales and purchasing trends to identify, plan and execute seasonal strategies and other fluctuations in supply and demand.

Pharmacy Program Manager

Baylor Scott & White Health
01.2015 - 01.2020

Assist in the execution of all company initiatives and programs. Assist team on action plans to improve outcomes. Analyzes and reviews forecasts and trends complex data. Liaised between warehouse personnel and pharmacy locations to facilitate account and operational needs. Developed and improved vendor account relationships to ensure compliance within the organization. Sourced new vendors in effort to boost range of products offered in store locations while reducing costs through strategic contract negotiations. Daily and Monthly invoice payment reconciliation.

Pharmacy Technician

H-E-B Grocery
01.2005 - 01.2015

Support Pharmacist in dispensing prescription medication. Resolved insurance eligibility issues with doctors and to ensure prescriptions are filled timely. Assist in training new pharmacy technicians and pharmacy cashiers. Coordinated monthly Pharmacy events. Worked across varying LOBs in HEB's Corporate Offices; inclusive of General Merchandise Inventory, E-Commerce, Scales Management, Pharmacy Medicare Audit, Administrative Assistant for V.P.


Education

Bachelor of Business Administration - Marketing

University of The Incarnate Word
San Antonio, Tx
12.2013

Skills

  • Process Development and Streamlining
  • Relationship building and management
  • Organization and Prioritization
  • Policy and procedure improvements
  • Team leadership and direction
  • Time Management

Certification

  • CPhT - Certified Pharmacy Technician

Languages

Spanish
Limited Working

Timeline

Service Plan Specialist

ODP Business Solutions
05.2023 - Current

Purchasing Program Manager

McLane Company, Inc
01.2020 - 05.2023

Pharmacy Program Manager

Baylor Scott & White Health
01.2015 - 01.2020

Pharmacy Technician

H-E-B Grocery
01.2005 - 01.2015

Bachelor of Business Administration - Marketing

University of The Incarnate Word
Zenaida Castano