Lois Burrs
Waldorf,MD
Summary
Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Clinical Supervisor
Maxim Healthcare
12.2022 - Current
- Create customized care plans, working with nurses and families to assess and meet individual needs.
- Respond to crisis situations with calm and professional approach to optimize support.
- Monitor, analyze, and correct staff performance and work with clinical manager to raise standards of practice.
- Assess patients, determine needs and manage care.
- Supervise a team of 11 nurses and 8 home health aides
Incident Manager/ RN Nurse Supervisor
ABA Home Health Care
07.2021 - 01.2023
- Gathered information for Incidence reporting from multiple sources and presented results in DC Care Connect.
- Managed Incidence reports of over 250 patients for ABA Home Health.
- Actively listened to patients' requests, confirming full understanding before addressing concerns.
- Prepared variety of different written communications, reports and documents.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Assessed incident priority based upon impact to business and escalated issues as necessary
- Managed infection control and critical incidents and made procedural changes and improvements.
- Audited charts and reviewed clinical documents to verify accuracy.
Home Health Registered Nurse
Professional Healthcare Resources Inc.
07.2020 - Current
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Documented patient vitals, behaviors and conditions to communicate concerns to supervising Clinical Manager.
- Determined and addresses individual home care needs by completing at least 50 detailed assessments and reviewing documentation.
- Collaborated with vendors to procure medical equipment, supplies and services.
- Took samples such as blood and urine to complete diagnostic and routine assessment tests.
- Educated patients on use and benefits of equipment such as home blood pressure cuffs and glucose meters.
- Assessed patients' health conditions and asked appropriate questions to better understand current feelings.
- Trained, guided, supported and supervised home health aide care providers.
- Informed physicians of any changes to patients' health or concerns observed during home visits.
- Conducted community flu clinic for education and vaccination
- Provided physical assessments, medication and chronic disease management to home health patients.
LPN, Private Duty
Maxim Healthcare Agency
06.2019 - 05.2020
- Obtained patient vital signs and input/output measurements from inpatients.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Managed over 20 patients care through closely monitoring respiration, blood pressure and blood glucose levels.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Care Coordination Nurse
Professional Healthcare Resources Inc.
05.2018 - 04.2019
- Collaborated with 12 field nurses to maintain daily operations.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Worked with patients and families to develop future plans and discuss care actions.
- Acted as main point of contact for patients, doctors and field nurses by closely reviewing medical charts and maintaining high levels of communication.
- Maintained confidentiality of patient data and condition at all times to safeguard health information.
- Cross-trained to support other medical staff with emphasis on establishing patient rapport and developing relationships with external partners.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Licensed Practical Nurse
Capital Caring Hospice
08.2014 - 03.2019
- Scheduled patient admissions and discharges.
- Maintained all confidential personnel files, license and CPR compliance records.
- Ensured efficacy of treatments through monitoring of treatment regimens.
- Followed infection control procedures.
- Provided on-call care at all times of day and night.
- Self-directed with astute judgment skills. High level of personal accountability.
- Auditing charts to check for compliance and collaborating with RNs, CNAs, LPNs and all supporting staff.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
- Applied interpersonal communication skills to comfort and counsel patients and families throughout care process.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
Licensed Practical Nurse
Heartland Hospice of Kalamazoo
07.2011 - 01.2014
- Assessed need for, ordered, obtained and interpreted appropriate lab tests.
- Documented patient information obtained from interviews.
- Performed basic physical assessments of patients.
- Experience with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer, Alzheimer's and Renal disease.
- Self-directed with astute judgment skills. High level of personal accountability.
- Monitor vital signs
- Collected blood, tissue and other laboratory specimens and prepared them for lab testing.
Certified Nursing Assistant
Hospice At Home Inc
06.2007 - 06.2014
- Maintained accurate records of patient care, condition, progress and concerns.
- Monitored vital signs, such as blood pressure and pulse.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
- Helped patients move in and out of beds, baths, wheelchairs and automobiles.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
High School English Teacher
Ministry of Education Zimbabwe
01.1987 - 01.1994
- Worked with administrators on behavioral issues to support the needs of all students.
- Completed in-service and additional training to maintain professional growth.
- Prepared and implemented lesson plans covering required course topics.
- Cultivated relationships with parents for a complete support network.
- Established clear objectives for all lessons, units and projects.
- Administered assessments and standardized tests to evaluate student progress
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues
- Administered assessments and standardized tests to evaluate student progress.
Education
Associate of Science - Registered Nurse
Richard Medical Academy
Toledo Ohio04.2020
Associate of Science - Practical Nursing
Brown Mackie
Southbend, Indiana2010
Bachelor of Arts - Education
Hillside Teachers College
Bulawayo, Bulawayo Province, Zimbabwe1986
Skills
- Hospice and palliative care experience
- Strong clinical judgment
- Problem resolution capability
- Patient and family advocacy
- Home Health and PCA Case Management
- Physician collaboration
Certification
- Person Centered Thinking (PCT) training
Timeline
Clinical Supervisor
Maxim Healthcare
12.2022 - Current
Incident Manager/ RN Nurse Supervisor
ABA Home Health Care
07.2021 - 01.2023
Home Health Registered Nurse
Professional Healthcare Resources Inc.
07.2020 - Current
LPN, Private Duty
Maxim Healthcare Agency
06.2019 - 05.2020
Care Coordination Nurse
Professional Healthcare Resources Inc.
05.2018 - 04.2019
Licensed Practical Nurse
Capital Caring Hospice
08.2014 - 03.2019
Licensed Practical Nurse
Heartland Hospice of Kalamazoo
07.2011 - 01.2014
Certified Nursing Assistant
Hospice At Home Inc
06.2007 - 06.2014
High School English Teacher
Ministry of Education Zimbabwe
01.1987 - 01.1994
Associate of Science - Registered Nurse
Richard Medical Academy
Associate of Science - Practical Nursing
Brown Mackie
Bachelor of Arts - Education
Hillside Teachers College
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