Zeneida Martinez
Laredo,TX
Summary
Vendor Asset Specialist with 8+ years of experience in managing high-touch supplier accounts and driving product publication processes. Proficient in advanced Microsoft Excel, Salesforce, and CRM systems, with a proven track record of enhancing vendor relationships and streamlining operations. Passionate about leveraging innovative strategies to ensure timely project execution and improve digital product engagement.
Overview
10
10
years of professional experience
Work History
Vendor Asset Specialist
Nordstrom
10.2020 - Current
- Address, prioritize and manage requests from MG buying offices, Distribution Centers, Vendors and Internal/External partners to get products published online.
- Coordinate with vendors to manage assets and product data for new and ongoing projects, resolve item discrepancies, and ensure accurate publishing status and product information updates.
- Collaborate across all departments and specialize in high touch supplier accounts including Women's Opening Contemporary, The Gifting Corner, Mango, Tory Burch, Luxottica and North Face. Provides one on one specialty client support to streamline the publishing process.
- Collaborate with colleagues to ensure all projects are entered in systems, and up to company standards to be processed as complete and published in a timely manner.
Assistant Store Manager
Tory Burch
05.2019 - 05.2020
- Performed analyses on monthly business summary reports, analyzing product comparable percentages and penetration rates for district managers to increase efficiency and volume.
- Recruited and conducted interviews for all positions, as Interim General Manager for 4 months while company was recruiting for General Manager.
- Boosted store performance by leading a team through a strategic store relocation.
- Manage professional growth and facilitated talent development of all store associates to drive performance excellence.
Member Service Representative
America's Credit Union
10.2018 - 05.2019
- Conferred with customers with all questions and concerns while opening new accounts, federally insured savings and interest accounts.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Investigated and resolved accounting, service and delivery errors while conducting guest transactions via telephone and in person.
- Streamlined data entry process, enhancing account accuracy and client satisfaction.
Sales Supervisor
Tory Burch
05.2016 - 06.2018
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Collaborated with Visual Merchandising Manager to help with merchandising displays and analyze the movement of product to promote sales volume.
- Fostered team development through targeted training and continuous performance feedback.
- Drove team to exceed sales targets through strategic planning and effective training.
Sales Associate
Tory Burch
05.2016 - 04.2017
- Caviar Recipient exceeding sales goal totaling in $1.07 million in sales.
- Presented and implement upselling strategies to exceed sales goals and help assist colleagues to reach goals.
- Oversaw product knowledge training, ensuring high standards and consistency in sales techniques.
Education
Texas State University
San Marcos, TX05.2018
Skills
- Advanced Microsoft Excel, Word, Powerpoint
- Operations
- Reporting development analytics
- Customer Relations
- External Communications
- Sales
- Marketing
- ADP
- CRM
- Salesforce
- Cross functional collaboration
Timeline
Vendor Asset Specialist
Nordstrom
10.2020 - Current
Assistant Store Manager
Tory Burch
05.2019 - 05.2020
Member Service Representative
America's Credit Union
10.2018 - 05.2019
Sales Supervisor
Tory Burch
05.2016 - 06.2018
Sales Associate
Tory Burch
05.2016 - 04.2017
Texas State University