Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Zenia Butler

Management/DSP
Baltimore,MD

Summary

Compassionate Personal Care Aide with experience in providing support to elderly and disabled clients in home settings. Skilled in assisting with daily living activities, medication management, and mobility support. Demonstrated ability to build trust and rapport with clients, enhancing their comfort and quality of life. Contributed to positive changes in clients' health and well-being through attentive care and emotional support.

Overview

30
30
years of professional experience
4
4
Certification

Work History

DSP/TRAINER

Catholic Charities of Baltimore
Baltimore
04.2023 - Current
  • Assisted in implementing individualized support plans for clients.
  • Collaborated with team members to ensure a safe environment for clients.
  • Monitored client behavior and reported changes to supervisors promptly.
  • Facilitated recreational activities to enhance client engagement and socialization.
  • Documented client progress and maintained accurate records of services provided.
  • Provided transportation for clients to appointments and community activities.
  • Built strong and trusting rapport with clients and loved ones.
  • Monitored health and well-being of clients and reported significant health changes.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Recorded client status progress and challenges in logbooks and reports.
  • Maintained detailed records of services performed on clients.

Area Manger/DSP/Trainer Resource Person

Rescare Homecare
Beltsville
05.2021 - 03.2023
  • Assisted clients with daily living activities and personal care tasks.
  • Maintained a clean and safe environment for clients and staff.
  • Documented client progress and reported changes to healthcare professionals.
  • Implemented individualized care plans tailored to each client's needs.
  • Communicated effectively with clients, families, and team members.
  • Provided companionship and emotional support to enhance client well-being.
  • Trained new staff on company policies and care procedures.
  • Assisted in scheduling appointments and coordinating transportation for clients.
  • Built strong and trusting rapport with clients and loved ones.
  • Monitored health and well-being of clients and reported significant health changes.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Recorded client status progress and challenges in logbooks and reports.
  • Maintained detailed records of services performed on clients.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Drove clients to doctors' appointments and social outings.
  • Consulted with client care team to continually update care plans.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Contributed to case reviews of client status and progress.

house manager/Trainer trainer

Bello Machre
Glen Burnie
03.2017 - 08.2019
  • Managed daily operations of residential facilities for individuals with disabilities.
  • Supervised staff to ensure high-quality care and support services.
  • Coordinated schedules for staff and residents to optimize daily activities.
  • Trained new employees on company policies and best practices in care.
  • Maintained compliance with health and safety regulations in all operations.
  • Developed positive relationships with residents to enhance their well-being.
  • Oversaw medication administration and documentation for residents' health needs.
  • Collaborated with families to address concerns and improve care plans.
  • Established standards for cleanliness, hygiene, and orderliness throughout the house.
  • Organized and maintained household inventory records, including supplies and equipment.
  • Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
  • Ensured compliance with local health and safety regulations at the residence.
  • Managed staff payrolls, benefits, and other administrative duties related to personnel needs.
  • Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
  • Explained goals and expectations required of trainees.
  • Communicated with maintenance team on damages to repair.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and hired workers, in addition to supervising and monitoring daily performance.
  • Coordinated onboarding sessions for new employees to promote effective integration.

Education

Associate of Arts - Health Administration

Univ of Phoenix
Arizona City, AZ

Skills

  • Individualized support planning
  • Behavioral observation
  • Medication management
  • Documentation accuracy
  • Recreational activity facilitation
  • Client relationship management
  • Crisis intervention strategies
  • Regulatory compliance
  • Effective communication
  • Problem solving
  • Team collaboration
  • Staff training and mentoring
  • Emotional intelligence
  • Time management

Certification

I have my CPR & FIRST AIDE, AED Licenses

MANDT Certification

CMT Licenses with the MBON 10275125361

References

References available upon request.

Timeline

DSP/TRAINER

Catholic Charities of Baltimore
04.2023 - Current

Area Manger/DSP/Trainer Resource Person

Rescare Homecare
05.2021 - 03.2023

house manager/Trainer trainer

Bello Machre
03.2017 - 08.2019

Associate of Arts - Health Administration

Univ of Phoenix

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