Zenia Smith
North Charleston,SC
Summary
Experienced with inventory management, ensuring accurate stock levels and timely order processing. Utilizes forklift operation skills to optimize warehouse space and streamline logistics. Track record of maintaining safety standards and promoting effective teamwork.
Overview
6
6
years of professional experience
Work History
Office Assistant
Heavenly Heart Healthcare
02.2024 - Current
- Managed daily office operations to ensure efficiency and organization.
- Coordinated scheduling and communication between healthcare staff and patients.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Assisted in the preparation of reports and documentation for administrative meetings.
- Monitored inventory levels of office supplies, ensuring availability for staff needs.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Warehouse Assistant
Factory Motor Parts Company
02.2022 - 06.2024
- Operated forklifts and pallet jacks to efficiently move inventory within warehouse.
- Maintained accurate inventory records using warehouse management systems.
- Assisted in training new employees on safety protocols and operational procedures.
- Coordinated order fulfillment processes to ensure timely shipping of products.
- Oversaw daily operations, ensuring compliance with safety regulations and quality standards.
Warehouse Associate
Shoe Show
04.2021 - 02.2022
- Managed inventory control processes, ensuring accuracy in stock levels and order fulfillment.
- Collaborated with team members to optimize workflow and reduce processing times for shipments.
- Conducted regular inspections of equipment and maintained cleanliness of work areas to adhere to safety standards.
- Trained new associates on operational procedures and best practices for warehouse efficiency.
- Assisted in receiving and unpacking shipments, verifying quantities against packing slips for accuracy.
- Coordinated with supervisors to prioritize tasks during peak periods, ensuring timely completion of orders.
Customer Support Specialist
Rapid Residential Solutions
04.2020 - 04.2021
- Resolved customer inquiries through phone and email, enhancing overall satisfaction levels.
- Documented and tracked customer interactions using CRM software to improve service efficiency.
- Collaborated with team members to streamline support processes and reduce response times.
- Provided training for new hires on customer support protocols and best practices.
- Communicated with stakeholders to confirm schedules and address changes promptly.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
Education
High School Diploma -
R. B. Stall High
North Charleston, SCSkills
- Scheduling coordination
- Inventory management
- Safety compliance
- CRM software usage
- Team collaboration
- Training and onboarding
- Quality standards adherence
- Workflow optimization
- Communication skills
- Report documentation
- Time management
- Customer service
Timeline
Office Assistant
Heavenly Heart Healthcare
02.2024 - Current
Warehouse Assistant
Factory Motor Parts Company
02.2022 - 06.2024
Warehouse Associate
Shoe Show
04.2021 - 02.2022
Customer Support Specialist
Rapid Residential Solutions
04.2020 - 04.2021
High School Diploma -
R. B. Stall High