Zeniqua Meadows
New York,NY
Summary
Energetic and personable, with a passion for building strong community relationships and fostering positive engagement. Driven to be apart of an impactful organization that enhances productivity and inclusivity with an ability to quickly learn best practices and industry standards.
Overview
5
5
years of professional experience
Work History
Community Engagement Coordinator
Housing Opportunities Unlimited
05.2024 - 09.2024
- Conducted surveys with NYCHA residents in Fulton Elliot Chelsea Houses and Eastchester Gardens to identify resident's service needs and to improve development conditions for relocation
- Managed approximately 65 incoming calls and emails per day from tenants
- Assisted with business communications via Microsoft Teams, Development meetings, and email
- Monitored project progress using Airtable
- Strengthened relationships and trust with NYCHA residents, developers and local organizations to enhance community involvement
- Provided support to property management for any tenancy actions that require intervention
Housing Career Pathways Training Program
BWI Workforce Innovations
02.2024 - 04.2024
- Developed proficiency in HPD Marketing Handbook, LIHTC and software programs including MS Excel, MS Word, Google Docs and Google Sheets
- Grew career-specific acumen in NYC Affordable Housing, Tenant Marketing & Compliance, and Fair Housing through instruction from representatives with the Department Of Housing & Preservation Development, and the NYC Commission on Human Rights
- Used Typing.com and other programs to improve in the administrative field, resulting in a 40% efficiency increase
City Seasonal Aide
New York Housing Authority
06.2023 - 12.2023
- Provided exceptional customer service to NYCHA residents and visitors, addressing concerns and answering inquiries regarding development information.
- Operated powered equipment such as mowers, weed trimmers, and leaf blowers
- Performed custodial work and improved accessibility by maintaining clear paths and walkways during seasonal weather conditions
- Provided proper upkeep of sidewalks, driveways, parking lots, landscaped areas, and playgrounds of development in all weather conditions
- Collaborated with supervisors and team members to complete tasks efficiently and effectively, promoting a positive work atmosphere.
Administrative Assistant/Meals On Wheels Deliverer
Union Settlement
12.2019 - 03.2023
- Successfully maintained program files and databases; ensuring accessibility for efficient retrieval and utilization
- Consistently delivered meals to home-bound clients on a daily basis
- Maintained accurate daily route sheets, documenting delivery schedules, client information, and any pertinent details to facilitate smooth and organized meal distribution
Residential Security/School Safety Agent
Security USA
05.2022 - 02.2023
- Verified school ID and communicated with visitors to authorize entry to building.
- Monitored CCTV systems
- Conducted regular safety drills to maintain a high level of preparedness among students and staff members.
- Developed security protocols for after-school events, ensuring a safe atmosphere for all participants and attendees.
- Established strong relationships with local law enforcement agencies for increased collaboration on safety initiatives.
Corporate Security
Alliance Security Services
09.2021 - 04.2022
- Directed heavy traffic during peak hours, facilitating smooth flow and preventing congestion to optimize operational efficiency
- Effectively guarded access points, enforced access policies, and restrained trespassers, ensuring the safety and security of the premises and personnel
- Supervised team of 7 security personnel during shift.
- Supported regional compliance efforts by staying up-to-date on local building codes and regulations related to fire safety systems installation.
Education
ECornell
06.2024
NYC Human Rights Law And Discrimination in Housing
New York, NY03.2024
Fedcap Youth Pathways
01.2017
NY State H.S. Regents Diploma -
High School For Health Career & Sciences
New York, NY06.2015
Skills
- Adaptability
- Proficient with MS Office
- Organizational Skills
- Attention to Detail
- Patience
- Exceptional Customer Service
- Client Confidentiality
- Data Integrity
- Interpersonal communication
- Nonprofit experience
- Multicultural sensitivity
- Public assistance programs
Timeline
Community Engagement Coordinator
Housing Opportunities Unlimited
05.2024 - 09.2024
Housing Career Pathways Training Program
BWI Workforce Innovations
02.2024 - 04.2024
City Seasonal Aide
New York Housing Authority
06.2023 - 12.2023
Residential Security/School Safety Agent
Security USA
05.2022 - 02.2023
Corporate Security
Alliance Security Services
09.2021 - 04.2022
Administrative Assistant/Meals On Wheels Deliverer
Union Settlement
12.2019 - 03.2023
ECornell
NYC Human Rights Law And Discrimination in Housing
Fedcap Youth Pathways
NY State H.S. Regents Diploma -
High School For Health Career & Sciences
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