Work Preference
Summary
Overview
Work History
Education
Timeline
Skills
Affiliations
HONORS & LEADERSHIP
BusinessAnalyst
Zennia A Nesmith
Open To Work

Zennia A Nesmith

Chattanooga,TN

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Student Service CounselorTransfer Student MentorTeacher’s Assistant – Research MethodsCommunity Outreach AssistantCareer Coach

Work Type

Full Time

Location Preference

RemoteOn-Site
Location: Chattanooga, TN
Open to relocation: No

Salary Range

$52000/yr - $200000/yr

Important To Me

Career advancementCompany CultureWork from home optionTeam Building / Company RetreatsPersonal development programs

Summary

Compassionate and knowledgeable Academic Counselor with a proven track record in delivering effective counseling services. Expertise in leveraging therapeutic techniques to empower clients in overcoming personal challenges and enhancing mental health. Proficient in active listening and emotional intelligence, creating a safe and supportive environment that fosters growth and resilience. Committed to guiding individuals toward achieving academic and personal goals through tailored support and understanding.

Overview

17
17
years of professional experience

Work History

Student Service Counselor

Chattanooga State Community College
Chattanooga, TN
10.2024 - Current
  • Identified student barriers and implemented individualized advising strategies, leading to improved retention and satisfaction.
  • Developed and coordinated programs addressing student needs, resulting in increased engagement.
  • Resolved complex financial aid and academic planning issues by connecting students with targeted campus resources.

Transfer Student Mentor

University of Tennessee – Chattanooga
08.2024 - 10.2024
  • Formulated and applied targeted strategic initiatives focusing on boosting student engagement and retention rates within educational programs.
  • Assisted students in understanding academic pathways and degree criteria to support their educational achievements.

Teacher’s Assistant – Research Methods

University of Tennessee – Chattanooga
01.2024 - 08.2024
  • Enhanced comprehension by introducing visual aids and interactive activities tailored to student learning challenges.
  • Guided problem-based group projects, strengthening critical thinking and collaborative problem-solving skills.
  • Provided personalized academic support to address individual student concerns.

Community Outreach Assistant

Educational Opportunity Center
05.2022 - 08.2024
  • Created outreach strategies to address community awareness gaps, expanding program participation.
  • Partnered with local organizations to overcome access barriers for underserved populations.

Career Coach

TN Labor & Workforce Development
01.2023 - 12.2023
  • Resolved career planning uncertainties through targeted assessments and resource recommendations.
  • Designed individualized career development plans, resulting in measurable progress toward student employment goals.

Recruiting & Orientation Intern

Chattanooga State Community College
08.2022 - 12.2022
  • Streamlined onboarding by identifying gaps in recruitment processes and proposing procedural improvements.
  • Maintained accurate records and prepared presentations to communicate progress to stakeholders.

Account Manager / Billing Analyst

BlueCross BlueShield of TN
01.2009 - 02.2020
  • Integrated issue resolution with targeted team training, equipping 35 staff members to minimize recurring membership errors.
  • Oversaw advanced billing cases and developed special enrollment standards for Individual Membership.

Education

Master candidate - Higher Education Leadership, Organization & Administration

University of Tennessee – Martin
03-2027

Bachelor of Science - Psychology

University of Tennessee – Chattanooga
08-2024

Associate of Science - Psychology

Chattanooga State Community College
05-2022

Timeline

Student Service Counselor

Chattanooga State Community College
10.2024 - Current

Transfer Student Mentor

University of Tennessee – Chattanooga
08.2024 - 10.2024

Teacher’s Assistant – Research Methods

University of Tennessee – Chattanooga
01.2024 - 08.2024

Career Coach

TN Labor & Workforce Development
01.2023 - 12.2023

Recruiting & Orientation Intern

Chattanooga State Community College
08.2022 - 12.2022

Community Outreach Assistant

Educational Opportunity Center
05.2022 - 08.2024

Account Manager / Billing Analyst

BlueCross BlueShield of TN
01.2009 - 02.2020

Bachelor of Science - Psychology

University of Tennessee – Chattanooga

Associate of Science - Psychology

Chattanooga State Community College

Master candidate - Higher Education Leadership, Organization & Administration

University of Tennessee – Martin

Skills

  • Analytical problem solving
  • Program development
  • Community engagement
  • Academic guidance

Affiliations

  • President, Student Government Association (2021–22)
  • President, Social Justice Club (2020-22)
  • (Member) Adhoc Committee Supports Team (UTC)
  • President, Psychology Club (2020–21)
  • Africana Studies Ambassador (2023-24)
  • (Member)Transfer Retention Committee (UTC)
  • New Transfer Admission Project (UTC 24)

HONORS & LEADERSHIP

Power of We Scholar, TN Student of The Year 2022, Achieving The Dream Scholar 2022, Hats Off to Excellence Award, Psychology Club Officer Award, President Award of Excellence, SGA President Award, Recipient of HJR 1128 by TN General Assembly, Tri Alpha Honors Society, Psi Chi Honors Society, Alpha Elected Honors Society, Aspire Honor Society, Phi Beta Kappa Honors Society, Global Scholars Honor Society and Kappa Delta Pi - International Honor Society in Education.

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Zennia A Nesmith