Zenobia Garrett

Execute daily front-end operations, including order management, cash handling, and data entry with 100% accuracy
• Streamline documentation processes to improve transaction tracking and reporting efficiency
• Support coordination between kitchen and service teams, ensuring timely and accurate order fulfillment
• Identify and resolve operational issues in real time to maintain high service standards
• Assist management in preparing end-of-day reports and reconciling sales data

• Provided exceptional customer service, ensuring positive guest experiences and satisfaction.
• Assisted with inventory management, restocking supplies to maintain operational efficiency.
• Handled cash transactions accurately, ensuring secure and efficient payment processing.
• Adapted quickly to changing priorities in a fast-paced environment, enhancing team support.
• Engaged with customers to address inquiries, fostering a welcoming atmosphere.

Supervise and coordinate daily operations for a team of 8–12 staff to ensure efficiency and compliance with company standards
• Maintain shift records, schedules, and performance reports to support business planning
• Collaborate with management to improve operational workflows and reduce service bottlenecks
• Monitor inventory levels and ensure accurate documentation of deliveries and supply usage
• Provide training and mentorship to team members to enhance productivity and consistency

• Assisted in daily front-of-house operations to ensure smooth service delivery.
• Supported team members in maintaining cleanliness and organization of dining areas.
• Learned and implemented safety protocols to enhance guest experience and staff efficiency.