Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zenobia Ortis

Pacoima,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

24
24
years of professional experience

Work History

Yoga Teacher

Yoga Six
01.2023 - Current
  • Instructed students in breathing, meditation and yoga poses to improve strength and flexibility.
  • Developed new yoga skills through continuous study and practice.
  • Built connections with students to increase comfort with class and encourage return visits.
  • Incorporated safety, fun and creativity in lesson design and application.
  • Adapted and differentiated instruction for students and classroom forums to foster holistic growth.
  • Used music to motivate and energize classes.

Yoga Teacher

Hot 8 Yoga
04.2022 - 11.2022
  • Delivered professional yoga classes and motivated students to attain personal goals.
  • Incorporated safety, fun and creativity in lesson design and application.
  • Implemented new and creative exercise routines to keep participants motivated.

Shift Lead Manager

Hot 8 Yoga
09.2021 - 11.2022
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Coached crew members to optimize performance resulting in increasing sales by 50%.
  • Supervised employees and oversaw quality compliance with company standards.
  • Advised new employees on company procedures and policies to facilitate daily tasks, sales, and responsibilities.
  • Exercised composure under pressure and in escalated customer service scenarios.

Front Desk Associate

Hot 8 Yoga
06.2020 - 11.2022
  • Individually selling up to 40% of studio's memberships for several months
  • Maintained cleanliness and organization of front desk area.
  • Greeted guests and engaged in pleasant conversations while managing check-in process.
  • Used MindBody software to process class bookings and manage client accounts
  • Developed and implemented sales strategies to increase profits.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Worked to build relationships with customers and built potential for additional sales.

Private Academic Tutor

Freelance
05.2016 - 05.2022
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Provided homework assistance using specific curriculum and materials.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits and exam strategies resulting in regular increases of 1 or 2-letter grades in challenging courses.

Singer Songwriter

Freelance
09.2012 - 07.2020
  • Composed and performed original songs for TV and radio placement
  • Generated singing exercises to develop voice.
  • Recorded and mixed music for various genres in professional-grade recording studios.
  • Utilized contemporary music production techniques for studio recordings.

English as a Second Language (ESL) Teacher

Poly Languages Institute
10.2018 - 03.2020
  • Educated students in basics of English grammar and conversational speaking.
  • Developed and taught ESL curriculum to improve students' conversational abilities.
  • Developed activities and integrated technology to diversify instruction.
  • Coached students on English pronunciation and intonation for eloquent conversation.

Community Ambassador

Healthy Spot
10.2018 - 10.2019
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Communicated product information with confidence and educated consumers about company.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.

Strategic Marketing Intern

Universal Music Group
06.2018 - 08.2018
  • Strategized, curated, and created original content to promote Grammy-winning, legendary artists for uDiscover.com initiative and its respective social media accounts
  • Campaign highlights included: Peggy Lee’s 60th Anniversary of “Fever,” and others
  • Developed and created best-performing Facebook graphics, content, and posts for several months
  • Applied data analytics tools to creation of Instagram growth strategies
  • Pitched and implemented digital campaigns and marketing strategies that resulted in increased streams for featured UMG artists
  • Utilized and analyzed data analytics tools to assist in developing successful Instagram-specific strategies
  • Curated Spotify playlists

Arts in Education Intern

The Soraya
09.2017 - 05.2018
  • Assessed student performance and provided feedback to facilitate student success.
  • Established and maintained innovative partnerships among community and regional organizations.
  • Developed creative and diverse programming and established and promoted opportunities for inspiring arts education.

Independent Blogger

Astrophilosogy.org
01.2012 - 09.2017
  • Posted regularly on blog and other social media outlets to increase retention, acquisition rates, and levels of engagement with blog.
  • Researched creative topics to write, edit and create layouts for new articles and features.
  • Published 2-9 original daily pieces on astrology and pop culture to blog.
  • Implemented SEO strategies to optimize web content for search engines resulting in regular monthly follower increase of about 15%.
  • Connected and interacted with readers via email or message boards to address needs and ideas of audience.
  • Created dynamic graphics to accompany blog posts.
  • Maintained aesthetics of blog through images and troubleshooting issues.

English as a Second Language (ESL) Teacher

English First Bali & Lombok
03.2015 - 06.2016
  • Developed activities and integrated technology to diversify instruction.
  • Facilitated small group and individual instruction to maximize student learning.
  • Promoted critical thinking to build subject engagement and interaction.

Substitute Teacher, K-12

Los Angeles Unified School District, LAUSD
10.2012 - 02.2015
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

Administrative Assistant

Valley Interfaith Council
01.2012 - 09.2012
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Assisted development and implementation of new administrative procedures.

Jewelry Designer Assistant

Stacey Miller
08.2009 - 11.2011
  • Kept detailed track of household and maintenance inventory and schedules.
  • Displayed absolute discretion at handling confidential information.
  • Provided multifaceted services to career professional by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Sourced and ordered office equipment and supplies.
  • Worked with individual clients to design unique pieces, communicating effectively to establish vision and specifications.
  • Fabricated pieces by hand and using specialized equipment.
  • Increased sales and customer satisfaction through personalized servicing.
  • Displayed merchandise by arranging in appealing ways to boost sales.

Singer Songwriter

Freelance
01.2010 - 05.2011
  • Applied knowledge of harmony, melody, rhythm and voice production to individualize presentations and maintain audience interest.
  • Collaborated with producers to fine-tune songs or albums, releasing one album and several singles.
  • Used printed text and musical notations to memorize musical selections and routines.
  • Promoted musical career by maintaining website or social media presence.
  • Wrote and arranged original compositions for live music performances and recorded music in studios

Gallery Assistant

Merry Karnowsky Art Gallery
01.2009 - 07.2009
  • Informed visitors of exhibit features and highlights to promote enriching gallery experiences.
  • Moved and handled various types of artwork with exceptional care
  • Engaged in hands-on training with gallery's curatorial team to advance curatorial skills in real-world setting.

Retail Sales Associate

H&M Hennes & Mauritz
03.2008 - 07.2009
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Used POS system to process sales, returns, and gift card activations.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Visual Merchandiser Manager

Virgin Megastore
07.2004 - 04.2008
  • Innovated and simplified planograms and merchandising strategies to improve processes and results.
  • Managed merchandising standards and maintained consistency across distribution channels.
  • Improved field teams' sales by coaching on merchandising techniques.
  • Worked cross-functionally to create core branding philosophies for Music and clothing business.

Record Store Sales Associate

Amoeba Music
09.2001 - 01.2004
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Retail Sales Associate

Urban Outfitters, Inc.
02.2000 - 09.2001
  • Greeted customers and helped with product questions, selections, and purchases.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Education

Master of Arts - Music Management

California State University - Northridge
Northridge, CA
05.2018

Bachelor of Fine Arts - Jazz Vocal Performance

City College of New York of The City University of New York, The
New York, NY
06.2011

Bachelor of Arts - Theater Arts

University of Southern California
Los Angeles, CA
12.2007

Skills

  • Active Listening
  • Private Instruction
  • Course Planning
  • Individualized Training Programs
  • Adobe Creative Suite
  • Musical Composition
  • Revenue Growth
  • Interpersonal Skills
  • Video Production and Editing
  • Client Account Management

Timeline

Yoga Teacher

Yoga Six
01.2023 - Current

Yoga Teacher

Hot 8 Yoga
04.2022 - 11.2022

Shift Lead Manager

Hot 8 Yoga
09.2021 - 11.2022

Front Desk Associate

Hot 8 Yoga
06.2020 - 11.2022

English as a Second Language (ESL) Teacher

Poly Languages Institute
10.2018 - 03.2020

Community Ambassador

Healthy Spot
10.2018 - 10.2019

Strategic Marketing Intern

Universal Music Group
06.2018 - 08.2018

Arts in Education Intern

The Soraya
09.2017 - 05.2018

Private Academic Tutor

Freelance
05.2016 - 05.2022

English as a Second Language (ESL) Teacher

English First Bali & Lombok
03.2015 - 06.2016

Substitute Teacher, K-12

Los Angeles Unified School District, LAUSD
10.2012 - 02.2015

Singer Songwriter

Freelance
09.2012 - 07.2020

Independent Blogger

Astrophilosogy.org
01.2012 - 09.2017

Administrative Assistant

Valley Interfaith Council
01.2012 - 09.2012

Singer Songwriter

Freelance
01.2010 - 05.2011

Jewelry Designer Assistant

Stacey Miller
08.2009 - 11.2011

Gallery Assistant

Merry Karnowsky Art Gallery
01.2009 - 07.2009

Retail Sales Associate

H&M Hennes & Mauritz
03.2008 - 07.2009

Visual Merchandiser Manager

Virgin Megastore
07.2004 - 04.2008

Record Store Sales Associate

Amoeba Music
09.2001 - 01.2004

Retail Sales Associate

Urban Outfitters, Inc.
02.2000 - 09.2001

Master of Arts - Music Management

California State University - Northridge

Bachelor of Fine Arts - Jazz Vocal Performance

City College of New York of The City University of New York, The

Bachelor of Arts - Theater Arts

University of Southern California

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Zenobia Ortis