Zenobia White
Pinson,AL
Summary
Dynamic healthcare professional with extensive experience at Encompass Rehabilitation Hospital, skilled in patient monitoring and chart management. Proven ability to enhance patient care through effective teamwork and communication. Committed to maintaining HIPAA compliance while delivering compassionate support, ensuring optimal recovery and satisfaction for patients in diverse settings.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Rehab Tech
Encompass Rehabilitation Hospital
Expectcare Hospice
Hospice Aide
CNA
Shades Crest Rehab Center
Medical Assistant
Children's Behavioral Health
Birmingham, AL
04.2021 - 01.2026
- Assisted healthcare providers with patient intake and documentation procedures.
- Maintained organized medical records and ensured compliance with confidentiality standards.
- Scheduled appointments and coordinated follow-up care for pediatric patients.
- Prepared examination rooms and ensured availability of necessary medical supplies.
- Educated families on treatment plans and behavioral health resources available.
- Monitored patient vitals and documented changes in electronic health records accurately.
- Collaborated with multidisciplinary teams to enhance patient care strategies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Improved clinical workflow with introduction of electronic health records system.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Substitute Teacher
Kelly’s Services
Birmingham, AL
03.2020 - 03.2021
- Adapted lesson plans to meet diverse student needs and learning styles.
- Implemented classroom management strategies to maintain a positive learning environment.
- Assisted in grading assignments and providing constructive feedback to students.
- Collaborated with teachers to ensure continuity of instruction during absences.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Supervised lunchroom and recess activities.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
- Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
- Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
- Enhanced student engagement by implementing interactive teaching methods.
- Fostered student curiosity and love for learning by presenting material in engaging and relatable ways.
Education
High School Diploma -
Cordova High School
Cordova, AL05.2004
Skills
- Administrative support
- Human anatomy expertise
- Patient transportation
- Physiology expertise
- Patient monitoring
- Patient chart management
- Functional mobility training
- Geriatric rehabilitation
- Orthopedic rehabilitation
- Wheelchair management
- Post-surgical care
- Patient ambulation
- Gait analysis
- HIPAA compliance
- Home health care
- Teamwork
- Cold therapy
- Multitasking
- Basic life support
- Team collaboration
Certification
Certified Medical Assistant# J4A2S2A7
Timeline
Medical Assistant
Children's Behavioral Health
04.2021 - 01.2026
Substitute Teacher
Kelly’s Services
03.2020 - 03.2021
Rehab Tech
Encompass Rehabilitation Hospital
Expectcare Hospice
Hospice Aide
CNA
Shades Crest Rehab Center
High School Diploma -
Cordova High School