Zenora Cornelious
Antioch,CA
Summary
A medical administrative assistant graduate who is focused on providing Professional Services and support to every office visitor. Diligent about scheduling, keeping up with important inventory, information and creating plans ahead of time.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Receptionist
Securitas Security Services USA
Concord, CA
12.2021 - Current
- Managed security related incidents including medical emergencies, thefts or disturbances.
- Provided exceptional customer service by responding to inquiries in a timely manner.
- Kept records of all authorized personnel entering the premises.
- Enforced access control rules by monitoring entry points with CCTV systems.
- Maintained confidentiality of sensitive data and documents.
- Composed and prepared routine correspondence, letters and reports with job-related software.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Transcribed tapes and notes from meetings into prescribed formats.
Manager
Chuck E Cheese
Concord, CA
04.2021 - 12.2021
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Established policies for cash handling procedures to maximize security measures.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Adhered to all health department regulations regarding food storage and preparation.
- Analyzed financial statements to identify areas of improvement or cost savings opportunities.
- Resolved conflicts among employees in an effective manner.
- Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Counseled and disciplined staff to address issues promptly and provide constructive feedback.
- Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
COVID-19 Tester
Health Services Management
Antioch, CA
01.2021 - 04.2021
- Collected swab samples from patients for laboratory analysis of COVID-19 status.
- Performed data entry into electronic medical records systems.
- Monitored inventory levels of supplies needed for testing such as swabs, reagents, gloves, masks, ensuring adequate stock at all times.
Education
Medical Administrative Certification - Medical Administrative Assistant
Carrington College California - Sacramento
Sacramento, CA08-2024
High School Diploma -
Bidwell Continuation High School
Antioch, CA03-2019
Skills
- Punctuality
- Stress Tolerance
- Security systems knowledge
- Supply Ordering
- Records Management
- Business Correspondence
- Administrative Support
- Office Administration
- Customer Service
- Inventory Management
- Appointment Scheduling
- Problem-solving abilities
- Goal Setting
- Team building
- Microsoft Office
Accomplishments
- At the age of 18, I was being recognized for running a complete church daycare buy myself for a total of three years at the Delta Bay Church of Christ.
Languages
English
Full Professional
Spanish
Limited
Certification
- Medical Administrative Assistant
Timeline
Security Receptionist
Securitas Security Services USA
12.2021 - Current
Manager
Chuck E Cheese
04.2021 - 12.2021
COVID-19 Tester
Health Services Management
01.2021 - 04.2021
Medical Administrative Certification - Medical Administrative Assistant
Carrington College California - Sacramento
High School Diploma -
Bidwell Continuation High School
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