Zenotis Boyd
Bloomington,IL
Summary
Experienced Technology+Project+Manager with a proven track record in successfully solving complex technical challenges through strategic planning and deployment of distributed LAN/WAN solutions. Skilled in assessing business case drivers and providing comprehensive Financial Planning and Analysis services. Acts as the central point of contact for managing projects, including developing detailed Business Cases, Project Charters, work plans, schedules, estimates, resource plans, and status reports. Proficient in facilitating productive project meetings and fostering collaboration between business and technical teams. Committed to effectively planning, testing, delivering, and implementing innovative technology solutions that align with organizational needs.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Program Manager – Network Integration Services
William Everett Group – The Obama Foundation
05.2024 - 11.2024
- Overview: Network Integration Services
- Managed planning for the core IT network infrastructure for the Obama Presidential Center, encompassing the main core stack, including switches and firewalls, as well as all Intermediate Distribution Frame (IDF) rooms and switches. This infrastructure supports various subsystems, including Security, Audio-Visual (AV), and Building Automation Systems.
- Developed strategic plans, setting clear objectives and achievable milestones for the team. Managed cross-functional teams for successful project completion within deadlines and budgets.
- Facilitated workshops and conducted one-on-one training to educate team members. Built strong relationships with key stakeholders to secure support for program initiatives.
- Key responsibilities included the installation and configuration of Main and Intermediate Distribution Frame rooms campus-wide incorporating over 7 Library Floors, a Forum, and a Parking Garage. Planning the installation and configuration of a comprehensive campus-wide Wi-Fi network, incorporating over 200 access points for both exterior and interior use.
- Planned post-installation training and knowledge transfer to staff on installation processes and configuration of various network components. Facilitated workshops and conducted one-on-one training to educate team members. Built strong relationships with key stakeholders to secure support for program initiatives.
Project Manager –LAN/WAN Relocation
William Everett Group
02.2022 - 05.2024
- Company Overview: Shedd Aquarium
- Coordinate work with the General Contractor to create a plan a design Intermediate Distribution end user devices
- Create plan security for Video/Access control systems and network design for replacement of IT-managed C3650 switches
- Provide Infrastructure support for the Cook County Department of Public Health Building Healthy Communities (BHC) Imitative, creating process flows to support the execution of the BHC strategy
Project Manager
United Airlines
02.2019 - 04.2021
- Managed Amazon Web Service Cloud infrastructure project that connected on-premise tools and applications to cloud services to enable improved Hotel Hub Hospitality application experience for Agents and customers
- Coordinated work of infrastructure solution engineering team to create Low Level Design documents (Data Broker Messaging)
- Dev Ops engineering team to build Cloud Environment, with application team to support, implementation, testing and deployment needs
- Document project requirements and cost
- Managed Crew Technology Platform Modernization Database server resiliency implementation on prem Windows Servers 2008/2012
- The project involved the delivery of new infrastructure services to include On Prem/VM environments to create a High Availability Disaster Recovery solution for application and database components
- Coordinated application team and database team data migration planning, implementation, testing, and deployment timing needs to identify project requirements and cost
- Managed Network Operations Mobility Diagnostics project
- This effort implemented a tool to monitor and report the wi-fi connectivity state of end user devices to enhance wi-fi coverage mapping and monitoring capability
- Reviewed and assessed business case drivers to support funding request
- Coordinated with purchasing agent, vendor engineers, and in house Architect to create plan to build and support environments
- Request and tracked IT Services and resources via Service Now request for system hardware/software install, Data Center Rack availability, configuration and powering, Application, Middleware, and Windows 2008/2011 OS configuration
- Veritas SAN Configuration, Load Balancing and Monitoring set configuration requests, Coordinate Security Assessment approval
- Environment: MS Office, Primavera, Splunk, VMware Air Watch, AWS Cloud, Net Motion, Mobile Device Management
- Accomplishments: Managed deployment of Irregular Operations Hotel Accommodations SaaS Microservice Cloud Application, Net Motion Mobility Diagnostics Mobility IQ, Inflight Citrix digital Workspace (desktop virtualization), Lift and Shift for Crew Foundational Application High Availability/Disaster Recovery Windows 2008/2011, purchased, refreshed, and distributed 29,900 Flight Attendants iPhone 8+ and Sleds, replaced 1,575 iPads used for training by airport mobility operations
- The project included procurement, kitting, device enrollment, stage, management, track, check-in/checkout of refreshed inventory
Technical Project Manager
Wells Fargo
08.2016 - 08.2018
- Managed 21 team members, both onshore and offshore, with a project budget of $2M
- Created Project Charter, Schedule & Budget, Approach and Strategy, Business and Technical requirements, Level of Effort estimate, Managed Resource plan, Assumptions/Milestones/Dependencies Log, Risk/Issue Logs Created weekly status Dashboard, Schedule/Facilitate team touch point meetings
- Addressed compliancy or standardization, End of Life Middleware remediation, focused on Middleware and Java products server upgrades
- Managed using Extended Spreadsheet Database
- Environment: MS Office, Pac2000 Remedy, WebLogic, Tom Cat, Apache web/application servers, offshore Middleware Infrastructure Implementation team, Advanced Excel Pivot Table
- Planned, and coordinated the creation of change requests to permanently lower the risk of vulnerabilities in Production and Non-Production environments
Senior Infrastructure Project Manager
State Farm Insurance
11.2011 - 08.2016
- Successfully initiated, planned, executed, monitored, controlled, and closed over 35 infrastructure projects, managing multiple projects simultaneously to ensure timely and efficient delivery.
- Collaborated with Service Directors to create effective Service Transition Plans, enhancing infrastructure capabilities that supported Big Data target platform architecture and disaster recovery implementation, resulting in improved operational resilience.
- Coordinate with stakeholders and led data migration projects that enhanced infrastructure capabilities for Big Data business intelligence (BI) reporting and analytics enablement, improving data accessibility and reporting efficiency by 35%.
- Accomplishments: Asset alignment enabled application segregation, improving stability, throughput, and user satisfaction, repositioned code repository to comply with corporate legal standards for open-source tools, moved text mining assets closer to where the data resides, resulting in lower costs for network usage, higher performance and security enhancements
- Implemented Business Intelligence Analytics Big Data Target Platform Architecture and Disaster Recovery implementation
Education
Master of Science - Threat Response Management
The University of Chicago
Chicago, IL05-2023
Bachelor of Science - Business Administration/Marketing
Roosevelt University
Chicago, IL05.1987
Skills
- Problem-solving
- Budget development and adherence
- Technical project planning
- Campus Networking - Infrastructure
- End User Mobility Tools
- Solaris/Palo Alto Firewall
- VMWare Air Watch (mobility)
- Unix/Solaris/Red Hat Linux/Active Directory
- High Availability Disaster Recovery
- Data Center Lift and Shift
- Architecting on AWS Cloud, MS Azure
- MS Office/Project
- Share Point
- Primavera/Planview/Plan Plus
- Create Project Charter
- Create SOW
Accomplishments
- Successfully revised the legacy payroll system to incorporate a direct deposit option, resulting in faster payroll processing and improved user experience for employees.
- Spearheade a cross-functional team to develop and implement a Big Data architecture, modernizing network infrastructure that improved application segregation and stability. Implemented Business Intelligence Analytics and Disaster Recovery strategies to enhance overall data management. Spearheaded the implementation of Business Intelligence Analytics and a Disaster Recovery architecture.
- Led a team in implementing a comprehensive campus network architecture for the Obama Presidential Center, updating wired and wireless infrastructure, data distribution servers, access control, and security protocols, while enhancing internet connectivity.
Certification
- Project Management Institute Agile Certified Practitioner (PMI-ACP)
- Certified Data Professional (CDP)
- IRB - Social and Behavioral Sciences IRB Human Subjects Protection Training Course (CITI Program)
Timeline
Program Manager – Network Integration Services
William Everett Group – The Obama Foundation
05.2024 - 11.2024
Project Manager –LAN/WAN Relocation
William Everett Group
02.2022 - 05.2024
Project Manager
United Airlines
02.2019 - 04.2021
Technical Project Manager
Wells Fargo
08.2016 - 08.2018
Senior Infrastructure Project Manager
State Farm Insurance
11.2011 - 08.2016
- Project Management Institute Agile Certified Practitioner (PMI-ACP)
- Certified Data Professional (CDP)
- IRB - Social and Behavioral Sciences IRB Human Subjects Protection Training Course (CITI Program)
Master of Science - Threat Response Management
The University of Chicago
Bachelor of Science - Business Administration/Marketing
Roosevelt University
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