ZENY VIRAY
Tuxedo Park,NY
Summary
Results-focused professional with strength in operations, compliance, marketing, and immigration application on employment-based petition. Proactive leader with strengths in communication and collaboration. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Demonstrated understanding of immigration and work authorization laws and regulations. Flourishes in fast-paced high-stress environments with sensitive information that requires high degree of confidentiality.
Overview
37
37
years of professional experience
Work History
Human Resources/ Compliance-JOINT COMMISSION/Immigration Specialist
RN Express Staffing Registry LLC.
06.2016 - Current
- Develop programs to enhance employee relations and offer employee support to each staff member and pool of clinicians
- Ensure that new hire orientation process properly introduces new employees to the company culture
- Serves as the subject matter expert for all leave and workers’ compensation programs
- Maintain an up-to-date knowledge of all government, state and local regulations and laws and advise employees on company policy, guidelines, and documentation requirements
- Manages vendor relationships, ensuring accurate and timely processing of claims and payments
- Record-keeping: Track, maintain and report on required records or documents
- Coordinate with the payroll team on payments, payroll deductions or retroactive payments and deductions
- Deliver benefit comparison reports to upper management each month and make recommendations to improve the company's current offerings
- Come up with new ways to measure employee morale and determine methods for improving overall employee satisfaction
- Coordinate to outside legal and professional resources to ensure that all employment policies follow current laws and regulations
- Compliance Function - Joint Commission: Manage all employee compliance activity in accordance to Joint Commission policies and standards
- Implemented a “90-60-30 days rule” for compliance driven strategy follow-up
- Collaborate with Management to team to make sure that the company is aware of Joint Commission requirements and issues
- Develop internal controls and policies designed to ensure that all compliance needs are met
- Immigration Function: Effectively manage and oversee the end-to-end Immigration process
- First point of contact on all immigration matters
- Manage each aspect of each immigration case as the single conduit between the candidate/employee, manager, and attorney
- Partner with internal partners, parent company and legal team to develop, maintain and regularly update an Immigration policy
- Track all renewals and changes, ensure timely filing of all paperwork, and maintain consistent communications between all parties
- Serve as consultant to employees, candidates, talent acquisition, HR, and key stakeholders, leveraging industry knowledge and acquired experience
- Administer other programs such as employee referrals, Birthday Incentive, Phone expenses reimbursements
- Work on projects and other duties as needed
- Reach-out and assess recruiters' referrals from Facebook, Instagram, and other search engines for sponsorship eligibility
- Monitors status of all recruiters' referrals to ensure that no resource is missed out.
School Director
CAMPUS Education/ AEQUOR Technologies
03.2009 - 05.2016
- To oversee the physical operation of the entire school and its program
- Develop and implement program for admissions of new students to the school
- To present the school to prospective students which includes systematic and efficient handling of applications and communication with candidates, interviews; arrangements for admissions testing; securing of necessary student credentials; and communicating final decisions to the appropriate individuals
- To evaluate continually and redesign where appropriate all aspects of the admissions and marketing program with the goal of maintaining a capacity enrollment of qualified student
- To manage the re-enrollment of current students for the succeeding year
- Ensure compliance of all international students in accordance with SEVIS and USCIS guidelines and policies
- Participate in government funded student contract
- Ensure up-to-date collections of new admission, re-enrollment of both international and government funded students.
SENIOR ACCOUNT MANAGER – INTERNATIONAL SALES GROUP
Globe Telecom
01.2005 - 04.2008
- Develop and open new loading channels in Overseas Filipino Workers (OFW) countries like Hong Kong, Singapore, Malaysia, Taiwan, Korea, Macau, Brunei, Japan, Australia, Guam, US, and Canada
- Conducted training programs, operations, and business review of partner organizations in the Philippines and abroad
- Established good professional relationships with Philippine embassies in different countries, local government agencies like Philippine Overseas Employment Administration, Overseas Worker's Welfare Association and Department of Foreign Affairs, Non-Government Offices, recruitment and manning agencies, schools and other groups and support groups for OFW both local and international
- Reviewed government programs and policies related to Overseas Filipino Workers (OFW) and their families
- Participate in developing and designing promos beneficial to OFWs.
Sales and Service Manager
Globe Telecom
08.2000 - 12.2004
- Responsible for the overall efficiencies of the business center
- This includes delivery of excellent customer service, operational efficiency, adherence to standards, sales and profitability and the delivery of set objectives
- Prepared annual budget
- Actively involved in the recruitment of center staff
- Conduct staff discussion on areas for improvement, and responsible for career movements of staff
- Reinforced sales, customer service and operational trainings at center level
- Launched sales and marketing projects and encourage staff to introduce innovations to achieve over-all goals
- Responsible for ensuring that there is an adequate manning, optimizing schedule, information dissemination, and effective systems procedures are in place.
Operations Manager
Roasters Philippine Inc.
03.1999 - 08.2000
Operation Manager for Leisure
Sta. Lucia East Commercial Corporation
03.1996 - 06.1999
Assistant Manager
McGeorge Food Industries
08.1987 - 03.1996
Education
Bachelor of Science - Business Administration Major in Marketing
Philippine School of Business Administration
Quezon City, Philippines04.1991
Skills
- Policies Implementation
- Benefits Administrator
- Personnel Engagement
- HR Program Development
- Confidential document control
- Vendor relations
- Performance management
- Microsoft Office Suite
- HR Services
- Employee relations
- Staff training and development
- Cross-cultural communication
- Compliance Monitoring
- Conflict Resolution Strategies
- Decision Making Aptitude
- Compliance
- Continuous Process Improvement
- Networking and Outreach
- Immigration law expertise
- Community Outreach Programs
- Visa Application Processing
- Application processing
- Document Preparation
- Collaboration and Teamwork
- Legal Document Preparation
- Staff Supervision
- Mentoring and Coaching
Education And Trainings
- 10/1991, Bachelor of Science, Business Administration Majored in Marketing, Philippine School of Business Administration, Aurora Blvd., Quezon City, Philippines
- Trainings, Professional Prospecting, Sales Negotiations, Commercial Negotiation Skills, Understanding Trade Marketing, Business Management Program (3 Modules), Introduction & Objectives: First Line Managers, Communication for First Line Managers, Leading People, Positive Discipline Workshop, Positive Salesmanship, Personality Effectiveness Workshop, Budget Preparation Training, CSR Transformation Workshop, Order Handling & Credit Evaluation Training, Cashiering Training, Annual Sales Conference
References
Available upon request
Timeline
Human Resources/ Compliance-JOINT COMMISSION/Immigration Specialist
RN Express Staffing Registry LLC.
06.2016 - Current
School Director
CAMPUS Education/ AEQUOR Technologies
03.2009 - 05.2016
SENIOR ACCOUNT MANAGER – INTERNATIONAL SALES GROUP
Globe Telecom
01.2005 - 04.2008
Sales and Service Manager
Globe Telecom
08.2000 - 12.2004
Operations Manager
Roasters Philippine Inc.
03.1999 - 08.2000
Operation Manager for Leisure
Sta. Lucia East Commercial Corporation
03.1996 - 06.1999
Assistant Manager
McGeorge Food Industries
08.1987 - 03.1996
Bachelor of Science - Business Administration Major in Marketing
Philippine School of Business Administration
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