Zephinena WIlliams
Hammond,LA
Summary
Reliable fast food member experienced in basic food and beverage preparation. With a can-do attitude toward completing tasks, exceeding expectations and maintaining satisfaction.
Overview
4
4
years of professional experience
Work History
Desk Clerk
Tangi Lanes Bowling Alley
Hammondsport, LA
06.2024 - Current
- Provided excellent customer service by addressing inquiries promptly and efficiently.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Maintained cleanliness of lobby area ensuring it was free from clutter.
Crew Member
Wendy's Restaurant
New Orleans, LA
06.2022 - 08.2022
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Presented orders to guests within anticipated service times.
- Interacted pleasantly with guests to deliver quality customer service.
- Cleaned the restaurant area by sweeping the floors, wiping the tables, and emptying the trash receptacles.
Adobe Tester
Hammond High Magnet School
Hammond, LA
06.2021 - 06.2021
- Administered competency tests to determine engineers or operators are qualified to use equipment.
- Conducted testing and load testing to identify specific action and functional code.
- Participated in peer reviews of software components developed by other members of the team.
Education
High School Diploma -
Hammond High Magnet School
Hammond, LA05-2025
Skills
- Safe Food Handling
- Menu Memorization
- Health Code Compliance
- Beverage Preparation
- Food Running
- Customer Engagement
- Customer Service
- Order Management
- Heavy Lifting
- Clear Communication
- Taking Orders
- Problem-Solving
- Teamwork and Collaboration
- Cash Handling
Accomplishments
- Certified in Adobe Photoshop
- Certified in Adobe Illustrator
- Certified in Adobe InDesign
Timeline
Desk Clerk
Tangi Lanes Bowling Alley
06.2024 - Current
Crew Member
Wendy's Restaurant
06.2022 - 08.2022
Adobe Tester
Hammond High Magnet School
06.2021 - 06.2021
High School Diploma -
Hammond High Magnet School
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