Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Zephinena WIlliams

Hammond,LA

Summary

Reliable fast food member experienced in basic food and beverage preparation. With a can-do attitude toward completing tasks, exceeding expectations and maintaining satisfaction.

Overview

4
4
years of professional experience

Work History

Desk Clerk

Tangi Lanes Bowling Alley
Hammondsport, LA
06.2024 - Current
  • Provided excellent customer service by addressing inquiries promptly and efficiently.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Maintained cleanliness of lobby area ensuring it was free from clutter.

Crew Member

Wendy's Restaurant
New Orleans, LA
06.2022 - 08.2022
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Presented orders to guests within anticipated service times.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Cleaned the restaurant area by sweeping the floors, wiping the tables, and emptying the trash receptacles.

Adobe Tester

Hammond High Magnet School
Hammond, LA
06.2021 - 06.2021
  • Administered competency tests to determine engineers or operators are qualified to use equipment.
  • Conducted testing and load testing to identify specific action and functional code.
  • Participated in peer reviews of software components developed by other members of the team.

Education

High School Diploma -

Hammond High Magnet School
Hammond, LA
05-2025

Skills

  • Safe Food Handling
  • Menu Memorization
  • Health Code Compliance
  • Beverage Preparation
  • Food Running
  • Customer Engagement
  • Customer Service
  • Order Management
  • Heavy Lifting
  • Clear Communication
  • Taking Orders
  • Problem-Solving
  • Teamwork and Collaboration
  • Cash Handling

Accomplishments

  • Certified in Adobe Photoshop
  • Certified in Adobe Illustrator
  • Certified in Adobe InDesign

Timeline

Desk Clerk

Tangi Lanes Bowling Alley
06.2024 - Current

Crew Member

Wendy's Restaurant
06.2022 - 08.2022

Adobe Tester

Hammond High Magnet School
06.2021 - 06.2021

High School Diploma -

Hammond High Magnet School
Zephinena WIlliams