Zephyrine Bersaglieri
Eugene,OR
Summary
Professional with a strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
2
2
years of professional experience
Work History
Student Employee
University Of Oregon, College Of Design
09.2024 - Current
- Building positive relationships with both faculty and peers, contributing to an inclusive campus culture.
- Serving as a reliable resource for both students and staff by sharing knowledge and expertise in a variety of subject areas.
- Assisting office guests with finding correct personnel and rooms for appointments and inquiries.
- Working efficiently to handle routine office needs and important tasks for special projects.
- Running errands, dropping off packages and picking up supplies for office staff.
- Creating graphic designs for posters, presentations, and memos for events, students, and meetings.
Food Service Worker
Lighthouse Yogurt Company
06.2024 - 09.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
Student Employee
University Of Oregon, College Of Design
04.2024 - 06.2024
Cashier
Grocery Outlet
10.2023 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Food Service Worker
Lighthouse Yogurt Company
06.2022 - 09.2023
Education
Bachelor of Arts - Music
University of Oregon
Eugene, Oregon06-2026
Skills
- Research
- Friendly and professional
- Computer skills
- Schedule management
- Graphic design
- Food preparation
Timeline
Student Employee
University Of Oregon, College Of Design
09.2024 - Current
Food Service Worker
Lighthouse Yogurt Company
06.2024 - 09.2024
Student Employee
University Of Oregon, College Of Design
04.2024 - 06.2024
Cashier
Grocery Outlet
10.2023 - 05.2024
Food Service Worker
Lighthouse Yogurt Company
06.2022 - 09.2023
Bachelor of Arts - Music
University of Oregon
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