Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Tate Ashby

Orem,UT

Summary

Seasoned IT professional with 8 years of experience, combining strategic problem-solving and rapid execution to deliver impactful solutions. Skilled at collaborating with stakeholders, investors, shareholders, and diverse teams to drive successful outcomes leveraging the skills below.

Overview

8
8
years of professional experience
1
1
Certification

Work History

AI - NodeJS Developer (Contracted)

Dream Walk
10.2024 - Current
  • Collaborated on all stages of the systems development lifecycle from requirement gathering to production releases.
  • Led software field testing to verify performance of developed projects.
  • Designed customized solutions for proposals to stakeholders and investors.
  • Leveraged cloud technologies to build a modular TTS platform, enabling Dream Walk to communicate with guests and customers.
  • Utilized AI to assist in the build of Node.js code.
  • Shipped logs and data to Grafana for troubleshooting and metric analysis.
  • Compiled the application in Docker to simplify code deployments and updates.
  • Met critical business launch date deadlines through efficient project coordination and resource management.
  • Provided ongoing maintenance and support for developed code, ensuring high performance and reliability.

IT Manager (Current)

Zeo Energy
06.2023 - Current
  • Spearheaded the design and management of the IT infrastructure from the ground up as the first IT employee at Zeo Energy.
  • Lead an annual cybersecurity audit in partnership with Grant Thornton Audit & Assurance, supporting the company’s IPO readiness.
  • Developed Python & JS automations to streamline the employee onboarding process, reducing manual workloads.
  • Managed the IT budget and optimized costs across multiple SaaS platforms, driving cost-reduction initiatives.
  • Supervised a cross-functional IT team, including developers, helpdesk techs & PM's ensuring efficient operations and project delivery.
  • Contributed to the creation of Zeo Energy’s business intelligence tool (data warehouse/lakehouse), enhancing data-driven decision-making.
  • Mentored upcoming Sysadmins and Engineers to take on more difficult tasks, projects and escalations.

Sr. System Administrator

Bask
07.2019 - 06.2023
  • Conducted annual PCI and GDPR cybersecurity audits to maintain regulatory compliance and safeguard data integrity.
  • Evaluated AWS, GCP, and Netlify solutions, leading to a significant reduction in cloud expenditures.
  • Managed enterprise-wide backups and data retention, enforcing IT policies to ensure business continuity and adherence to best practices.
  • Oversaw organization-wide IT administration, leveraging Active Directory, AzureAD, and GitHub/GitLab for secure user management and version control.
  • Served as the final QA checkpoint for all software releases, guaranteeing stable and reliable production deployments.

System Administrator

Bask
08.2018 - 07.2019
  • Apprenticed under a Senior Solution Architect and DevOps Engineer, gaining in-depth knowledge of modern IT practices and cloud infrastructure.
  • Leveraged online courses to gain experience in a variety of IT umbrella responsibilities

Helpdesk Technician

My Fast PC
08.2017 - 08.2018
  • Provided first-level technical support to end-users, including troubleshooting hardware, software, and networking issues.
  • Maintained and administered user accounts (password resets, account creations, permissions) via Active Directory.
  • Managed the IT helpdesk ticketing system, ensuring efficient logging, prioritization, and resolution of user requests.
  • Performed routine system checks and basic maintenance on desktops, laptops, and peripheral equipment.
  • Created and updated technical documentation to streamline troubleshooting and improve team knowledge sharing.
  • Collaborated with second- and third-level support teams to escalate complex issues and expedite resolution times.

Hardware Repair Technician

Express Repairs
09.2016 - 08.2017
  • Diagnosed and repaired a broad range of computer and mobile device issues, including hardware failures, software malfunctions, and network connectivity problems.
  • Replaced and upgraded hardware components (e.g., screens, batteries, memory) for laptops, desktops, smartphones, and tablets.
  • Performed operating system installations and updates, along with essential software and security patches.
  • Executed data backup and recovery procedures to safeguard customer information and minimize downtime.
  • Managed spare parts and tool inventory, ensuring critical items were in stock to maintain efficient repair turnaround.
  • Provided accurate service quotes and repair timelines, maintaining transparent communication with clients.
  • Maintained customer records and repair documentation, facilitating warranty tracking and follow-up services.
  • Delivered exceptional customer service, offering technical advice and support to improve device performance and user experience.

Education

High School -

Richfield High School
Richfield, UT
06.2016

Skills

Cloud Software

  • AWS
  • GCP
  • Azure
  • Github
  • Gitlab
  • Dockerhub
  • Apple Business Manager
  • Office365 Admin
  • Google Workspace Admin
  • Kandji MDM
  • Quickbase CRM
  • Salesforce CRM
  • PipeDrive CRM

Operating Systems

  • Ubuntu LTS
  • CasaOS
  • NixOS
  • CentOS
  • PiOS
  • Kali
  • MacOS
  • Windows 7/81/10/11
  • Windows Server 2013/2019

DATA & DB

  • MySQL / MariaDB
  • DynamoDB
  • SurrealDB
  • ETL/ELT
  • AWS Athena
  • AWS Glue
  • S3
  • Apache Parquet
  • Data Warehouse & Lakehouse
  • Grafana Visualizer
  • Quicksight Visualizer
  • Zabbix Visualizer

Network & Security

  • LAN/WAN
  • VLAN
  • VPC
  • NIC
  • Peering
  • SonicWall
  • Unify
  • Dell & Cisco switches
  • Wireshark
  • API Gateway
  • SentinalOne Endpoint
  • MBAM Endpoint
  • Kaspersky Endpoint
  • OpenCanary Honeypot
  • T-Pot Honeypot

Scripting & Automations

  • Python
  • Bash
  • PowerShell
  • YAML
  • HELM
  • GCP Firebase
  • AWS Lambda

Web Hosting

  • LEMP & LAMP Stack
  • SSL Cert Auto Renewal
  • Certbot
  • Letsencrypt
  • Cloudflare
  • Godaddy
  • DreamHost
  • Serverless HTML / CSS / JS
  • Route53
  • Security Groups
  • SSH, SFTP, SSL, TLS, RDP, DNS, NTP, SNMP

Others & misc

  • Data Center hardware / remote management
  • IT Infrastructure Consulting
  • Call Center IVR development
  • Snipe-IT asset management
  • Disaster Recovery
  • Department Budgeting / funding

Certification

CompTIA A+

  • Covers hardware, software, troubleshooting, and basic networking.
  • Common starting point for Help Desk or Technician roles.


CompTIA Network+

  • Focuses on networking concepts, infrastructure, and operations.
  • Prepares individuals for network admin or technician responsibilities.



-Product Training but no explicit certificate-


  • Five9 Academy coursework, gaining foundational knowledge of contact center solutions.
  • Quickbooks Finance Online Training
  • Quickbase CRM Online Training
  • Nesuit Online Training
  • Salesforce Online Training
  • Kubernetes Basics - Linkedin Learning
  • Docker Essentials - Linkedin Learning
  • CI / CD Best Practices - Linkedin Learning
  • AWS Athena Essentials - Linkedin Learning
  • Elastic Load Balancer Getting Started


Timeline

AI - NodeJS Developer (Contracted)

Dream Walk
10.2024 - Current

IT Manager (Current)

Zeo Energy
06.2023 - Current

Sr. System Administrator

Bask
07.2019 - 06.2023

System Administrator

Bask
08.2018 - 07.2019

Helpdesk Technician

My Fast PC
08.2017 - 08.2018

Hardware Repair Technician

Express Repairs
09.2016 - 08.2017

High School -

Richfield High School

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Tate Ashby