Zequely Hernandez
Compton,CA
Summary
Dedicated Dental Treatment Coordinator experienced in managing treatment plans and verifying insurance to enhance case acceptance. Communicates effectively to educate patients on procedures and financial options, ensuring a positive office experience. Demonstrates proficiency in multitasking and supporting front office operations within fast-paced dental settings.
Overview
4
4
years of professional experience
Work History
Dental Front Office / Treatment Coordinator
Western Dental & Orthodontics
Hawthorne, California
01.2022 - 04.2026
- Coordinated patient treatment plans and appointments for optimal dental care delivery.
- Managed patient records and insurance information using dental management software.
- Communicated treatment options effectively to patients, ensuring understanding and comfort.
- Educated patients about oral health practices and post-treatment care instructions.
- Assisted in resolving patient inquiries and concerns related to treatments and billing.
- Managed patient scheduling, appointment reminders, and follow-up calls.
- Coordinated payment with insurance companies and discussed dental benefits with patients.
Education
High School Diploma -
Gardena High School
1301 W. 182nd St, Gardena CA 9024806-2016
Skills
- Treatment planning
- Patient scheduling
- Insurance verification
- Dental management software
- Record keeping
- Customer relationship management
- Appointment coordination
- HIPAA compliance
- Payment arrangements & negotiation
- Patient confidentiality
- Follow-up care
Languages
Spanish
Native/ Bilingual
Timeline
Dental Front Office / Treatment Coordinator
Western Dental & Orthodontics
01.2022 - 04.2026
High School Diploma -
Gardena High School