Summary
Overview
Work History
Education
Skills
Certification
Virtual Worship/Bible Study leader
Timeline
Generic

Joserah Schenck

Lynchburg,VA

Summary

Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

6
6
years of professional experience
1
1
Certification

Work History

PCA

The Key
12.2022 - Current
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.

Cashier Team Lead

Gabes, Gabriel Brothers
06.2022 - 11.2022
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Received and processed customer payments.
  • Restocked and organized merchandise in front lanes.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Operated POS cash register and equipment to collect payments.
  • Trained team members on cash register operation and cash handling.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.

Direct Support Professional Caregiver

Good Neighbor
08.2021 - 12.2021
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Recorded status and duties completed in logbooks for management.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.

Event Specialist

Advantage Solutions
01.2020 - 05.2020
  • Analyzed performance and trends to recommend program improvements.
  • Arranged demonstration areas to be appealing to attract attention of prospective customers.
  • Assisted customers in locating items, addressed questions and provided product samples.
  • Recommended specific product options to meet customer needs.
  • Developed strong, honest and open customer relationships by presenting informational sales presentations to potential customers.
  • Collaborated with sales staff to identify target customers, promote products and increase sales.

Crew Member

MOD Pizza
09.2019 - 02.2020
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Collaborated with team members to complete orders.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Cashier

Burlington Coat Factory Department Store
07.2018 - 12.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Cashier

The Children's Place
01.2018 - 06.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

PCA - Nursing

Gees Technical Institution
Woodbridge, VA
10.2020

High School Diploma -

Potomac High School
Dumfries, VA
06.2018

Skills

  • Machine Preparation
  • Community Activities
  • Vitals Documentation
  • Personal Hygiene Assistance
  • Healthy Living Activities
  • Meal Preparation
  • Complex Problem-Solving
  • Clean Rooms Expertise
  • Emergency Response
  • Computer Literacy
  • Refund Processing
  • Call Center Operations
  • POS Systems Expertise

Certification

  • PCA - Personal Care Aide
  • First Aid/CPR Certified
  • TOVA(Therapuetic Options)


Virtual Worship/Bible Study leader

Hosts virtual bible studies with a group of  Christian women.

Timeline

PCA

The Key
12.2022 - Current

Cashier Team Lead

Gabes, Gabriel Brothers
06.2022 - 11.2022

Direct Support Professional Caregiver

Good Neighbor
08.2021 - 12.2021

Event Specialist

Advantage Solutions
01.2020 - 05.2020

Crew Member

MOD Pizza
09.2019 - 02.2020

Cashier

Burlington Coat Factory Department Store
07.2018 - 12.2018

Cashier

The Children's Place
01.2018 - 06.2018

PCA - Nursing

Gees Technical Institution

High School Diploma -

Potomac High School

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Joserah Schenck