Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Zerimar Rodriguez De Jesus

Webster,USA

Summary

Reliable, detail-oriented professional with a bachelor's degree and continuous commitment to quality and performance. Well versed in handling a wide range of customer service and data entry functions.

Overview

6
6
years of professional experience

Work History

Non-Clinical Customer Service Representative

EviCore Healthcare
01.2022 - Current
  • Handle and process over 45 inbound calls and faxes efficiently and accurately.
  • Route calls and faxes to the appropriate departments or personnel in a timely manner.
  • Verify and handle requests in compliance with HIPAA regulations to ensure patient privacy and data security.
  • Attend regularly scheduled video conferences, leading team meetings and one-on-one sessions.
  • Perform a variety of clerical and administrative functions as needed.
  • Provide excellent customer service by always maintaining a professional and courteous demeanor.

Purchasing Assistant

Gilmore Products
01.2022 - 01.2022
  • Conduct daily inventory checks to ensure accurate stock levels of goods.
  • Prepared purchase orders accurately and followed up with suppliers to confirm receipt and delivery schedules.
  • Track, receive, and inspect incoming merchandise to ensure timely and accurate deliveries.
  • Coordinate and schedule pick-ups and drop-offs to streamline logistics operations.

Warehouse Associate

Amazon Fulfillment Center
01.2020 - 01.2022
  • Unloaded merchandise from trucks using conveyor belts, ensuring timely and accurate handling of goods.
  • Reported damaged items to supervisors to maintain inventory accuracy and reduce loss.
  • Resolved issues with merchandise lacking shipping labels, purchase orders, or barcodes.
  • Maintained a consistent scan rate of 60+ items per hour to meet warehouse performance goals.
  • Contributed to overall warehouse operations by completing daily assigned tasks and assisting team members as needed.

Education

Bachelor of Business Administration (BBA) - Marketing

Universidad De Puerto Rico
Arecibo
06.2016

Skills

  • Customer engagement
  • Accurate data entry
  • Effective communication
  • Computer Operations
  • Clerical support
  • Client Relationships
  • Database Management
  • Effective problem resolution
  • Invoice management
  • Planning/Scheduling
  • Information Verification
  • Purchase Orders
  • Sales Support
  • Staff Training
  • Inventory Control
  • Team Collaboration
  • Data Analysis
  • Time Management
  • Task Prioritization
  • Payroll
  • Microsoft Word
  • Excel
  • PowerPoint
  • Outlook

LANGUAGES

Bilingual: English (fluent), Spanish (fluent)

Timeline

Non-Clinical Customer Service Representative

EviCore Healthcare
01.2022 - Current

Purchasing Assistant

Gilmore Products
01.2022 - 01.2022

Warehouse Associate

Amazon Fulfillment Center
01.2020 - 01.2022

Bachelor of Business Administration (BBA) - Marketing

Universidad De Puerto Rico

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Zerimar Rodriguez De Jesus