Zerina Slattery
St. Louis,MO
Summary
A dedicated and motivated sales professional seeking a challenging position with opportunity for growth and development within the financial service industry, specifically within the payments and merchant service sector. A position that will utilize the skills, expertise and experience in which I have acquired throughout my 6-year track record career.
Overview
6
6
years of professional experience
Work History
Merchant Service Market Manager
U.S. Bank Elavon
07.2022 - Current
- Sell merchant service products to a range of industries- healthcare, e-commerce, restaurants, retail and much more
- Partner with the Small Business Specialist team to coach, train and develop their skillset surrounding Merchant Services
- Support and train over 250 branch partners across the Missouri and Illinois districts
- Meet with 10+ prospects and clients a week
- Refer and promote other U.S. Bank products to the appropriate business line during my discovery sales process
- Documenting and tracking sales activities in SalesForce
- Present at conferences and conventions for educational and prospecting purposes
- Demonstrate product software and technology
- Complete thorough statement analysis
- Work with underwriters on applications
- Set up and onboard new customers
- Resolve any customer issues
- Since starting this role I have successfully implemented effective changes and revitalized market growth for U.S. Bank and Elavon in the St. Louis and Illinois markets
Business Banking Specialist 4
U.S. Bank
02.2020 - 07.2022
- Consulted with the banks business clients and prospects to grow their relationship with U.S. Bank
- Products and services that the role assisted with included: business deposit products, business credit cards, business loans and lines of credit, treasury management products, commercial lending and merchant services
- Worked with business clients that were in the 2.5 million space
- Worked on the SBA Paycheck Protection Program team (PPP)- this included reviewing, processing, underwriting and preparation of applications for submission to the SBA
- Created and developed a new VBBS role into the market
- Interviewed prospective candidates to the Small Business Specialist role
- Met and consulted with 10+ business clients and prospects a week
- Completed cash flow analysis to determine lending eligibility
- Identified and offered the best products and solutions to help clients maximize their cash flow
- Built relationships with bank partners throughout different departments- merchant services, relationship bankers, wealth advisors, treasury management, and branch staff
- Trained and managed 30+ bankers within the organization
- Used SalesForce to track discovery meetings, calls, client information and opportunities
District Manager
Automatic Data Processing
08.2018 - 01.2020
- Grew and maintained over 50+ partner relationships in the St. Louis business banking market
- Conducted 5+ meetings with business prospects each week, 5+ current client meetings a week and 20+ meetings with COI's
- Generated and identified new business leads for internal partners and external partners via cold calling, foot canvasing and social media prospecting
- Coordinated with the internal implementation team to onboard and train new clients
- Facilitated educational meetings for small-large sized accounting firms
- Mentored and trained new employees on sales process and lifecycle of a sale
- Cross-sold ADP products to current clients
- Led and executed the bank channel to a team of 10 sales reps
- Promoted twice within the role on the Small Business payroll team
- Part of the regional peer leadership team that works alongside Sales Managers and Vice President to create regional training programs and business plans.
Education
Bachelors of Science in Business Administration - Marketing
Rockhurst University
Kansas City, MOSkills
- Fluent in English Bosnian, Serbian and Croatian
- Territory Management
- Consultative Selling
- Coaching and Development
- Discovery and Presentation
- Partnership Management
- Effective Communication
- Proficient in SalesForce
Timeline
Merchant Service Market Manager
U.S. Bank Elavon
07.2022 - Current
Business Banking Specialist 4
U.S. Bank
02.2020 - 07.2022
District Manager
Automatic Data Processing
08.2018 - 01.2020
Bachelors of Science in Business Administration - Marketing
Rockhurst University
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