Zerny Brommels
Kihei,HI
Summary
Seasoned RN Case Manager with a proven track record at Maui Health System, adept in chronic disease management and delivering compassionate care coordination. Excelled in utilizing multidisciplinary approaches and healthcare regulations to enhance patient outcomes. Demonstrated leadership in quality improvement initiatives, ensuring compliance and advancing patient care standards.
Compassionate healthcare professional with a background in nursing, known for high productivity and efficient task completion. Skilled in patient care management, emergency response, and infection control. Excel at communication, teamwork, and empathy, ensuring optimal patient outcomes and collaborative healthcare environments.
As an Float Pool RN, dedicated and well-qualified RN offering proven skills in patient care, medication administration and treatment implementation. Detail-oriented, responsive, and proficient in routine care and emergency response. Brings multi-year record in field.
Compassionate registered nurse with background in emergency and critical care. Skilled in fast-paced environments, prioritizing patient needs and delivering high-quality care. Strong communication abilities ensure effective collaboration with healthcare teams. Improved patient satisfaction through attentive service and advocacy.
As an RN SUpervisor in a Nursing Facility: Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Overview
26
26
years of professional experience
1
1
Certification
Work History
RN Case Manager
Maui Health System
Wailuku, HI
06.2011 - Current
- Developed discharge plans and facilitated transitions between levels of care through effective coordination of resources within a managed care environment.
- Coordinated discharge planning and collaborated with the hospital interdisciplinary team, the health plans, post-acute facilities, and other healthcare professionals, families, and patients to ensure continuity of care post-acute hospitalization.
- Communicated regularly with family members regarding patient care needs and progress toward goals.
- Collaborated with health groups to plan or implement programs designed to improve the overall health of hospitalized patients returning to the community or transitioning to facilities, to home, to ensure optimal outcomes, decrease readmissions, and increase access to community resources.
- Utilized a computerized resource and electronic health record (EHR) system, and maintained accurate documentation of patient progress in the EHR. .
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
- Participated in quality improvement initiatives related to case management processes.
- Actively participated in multidisciplinary rounds discussing complex cases with members of the healthcare team. I have handled the complex cases in our team for the past two years.
- Attended continuing education seminars relevant to case management practices.
- Analyzed financial information related to insurance coverage eligibility prior to initiating services.
- Monitored and evaluated effectiveness of treatment plans and interventions.
- Coordinated medical services between primary care providers, specialists, hospitals and outpatient clinics.
- Actively participates in the institution of new processes and standards for inpatient care, to achieve departmental goals and objectives.
- Conducted weekly, and as needed, interdisciplinary team meetings to review case management activities for assigned caseloads.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues, and provided education in dealing with the complexity of health plan benefits, as well as the complexity of applying for Long Term Care Insurance through the Medicaid system.
- Provided emotional support to patients and their families during difficult times.
- Ensured compliance with regulatory standards concerning utilization review, ethical decision making and legal aspects of case management practice.
- Facilitated referrals to community resources for additional support services.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Maintained updated knowledge through continuing education and advanced training.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Team resource for discharge planning, state LOC reviews, i.e., 1147s, NF preadmission screenings, i.e., PASRRs.
RN Floor Nurse- Float Pool
Maui Memorial Hospital
Wailuku, HI
03.2008 - 06.2011
- Worked in all floors as a Flat Pool RN, including Med-Surg, telemetry floor, ER and ICU and Psychiatric Ward.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Managed multiple tasks simultaneously while providing timely responses to requests from other departments.
- Assessed and monitored patients' health condition, including vital signs, physical assessments, and laboratory test results.
- Completed required forms and chart documentation of vital signs, medications and other information.
- Reviewed lab values for accuracy prior to administering prescribed medications.
- Monitored trends in patient progress over time using various tools such as flow sheets or charting systems.
- Performed wound care, catheter insertion and removal, intravenous therapy, medication administration, and other treatments as ordered by physicians.
- Participated in interdisciplinary rounds on each assigned unit at least once per week.
- Provided patient care plans in accordance with physician orders and established nursing protocols.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Educated families about nutrition, hygiene needs and home safety measures for successful discharge planning.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Communicated effectively with all levels of personnel within the healthcare setting regarding patient care issues.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Maintained a safe environment for staff members and patients through infection control practices or safety protocols.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Developed individualized plans of care based on assessment data that addressed identified problems or needs.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Reviewed and completed admission and discharge assessments.
- Maintained current knowledge of healthcare regulations and best practices in order to promote compliance within the organization.
- Communicated with patients with compassion while keeping medical information private.
- Evaluated patient records regularly to identify opportunities for improvement in service delivery.
- Advocated for patient rights during difficult situations such as end-of-life decisions.
- Facilitated interdisciplinary meetings between physicians, nurses, social workers, therapists, dietitians, and pharmacists to discuss treatment plans for individual patients.
- Maintained updated knowledge through continuing education and advanced training.
Nursing Home RN SUpervisor
Hale Makua
Wailuku, HI
11.1998 - 03.2010
- Served as an active member on committees focused on improving quality initiatives at the facility level.
- Evaluated patient records regularly to identify opportunities for improvement in service delivery.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
- Liaised between patients and families by providing health information and addressing questions and concerns.
- Part of the interview panel for recruiting, hiring new employees and trained new medical and facility staff.
- Audited and completed charts, evaluations and medical forms.
- Assisted with onboarding of new nurses by providing orientation materials and training sessions.
- Provided clinical leadership and direction for nursing staff, ensuring that all tasks were completed in accordance with accepted standards of care.
- Observed and interpreted patients' symptoms, devised individualized care plans, delivered best and most suitable care and advice and communicated to nursing staff and physicians.
- Analyzed data collected from various sources such as surveys or incident reports in order to improve operational efficiencies.
- Enforced organization policies and exercised non-biased judgment while leading nursing staff in fiscally sound patient care, recordkeeping and professional communication.
- Maintained current knowledge of healthcare regulations and best practices in order to promote compliance within the organization.
- Cultivated positive relationships with patients and families, addressed concerns or complaints, monitored patient satisfaction survey data and maintained confidentiality of patient information.
- Facilitated interdisciplinary meetings between physicians, nurses, social workers, therapists, dietitians, and pharmacists to discuss treatment plans for individual patients.
- Reviewed and completed admission and discharge assessments.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Bachelor of Science - Nursing
University Of St La Salle
Bacolod City, Philippines03-1992
Skills
- Chronic disease management
- Clinical assessment
- Medication management
- HIPAA compliance
- Utilization review
- Multidisciplinary approach
- Quality improvement
- Care coordination
- Healthcare regulations
- Community resources
- Discharge planning
- Time management abilities
- Intake and discharge
- Professional demeanor
- Case management
Accomplishments
Employee of the Month January 2024 @ MHS
Employee Recognition for Services 2004 at Hale Makua
Languages
English
Professional
Visayan
Professional
Tagalog
Professional
Certification
RN License - 46032
Timeline
RN Case Manager
Maui Health System
06.2011 - Current
RN Floor Nurse- Float Pool
Maui Memorial Hospital
03.2008 - 06.2011
Nursing Home RN SUpervisor
Hale Makua
11.1998 - 03.2010
RN License - 46032
Bachelor of Science - Nursing
University Of St La Salle
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