Zerrick Wade
Baton Rouge,LA
Summary
Results-driven Field Engineer with expertise in troubleshooting, project scheduling, and implementing standard operating procedures. Proven ability to manage multiple projects while enhancing system reliability and operational efficiency. Over 20 years of field service experience
Versatile professional with a strong background in field engineering. Known for effective team communication and mentoring junior engineers, contributing to project success and enhanced operational standards in diverse environments.
Overview
23
23
years of professional experience
Work History
Field Engineer
CraneNXT Cummins Allison
Baton Rouge, LA
06.2013 - Current
- Conducted on-site installations and maintenance of automated systems, ensuring operational efficiency.
- Collaborated with cross-functional teams to troubleshoot technical issues, enhancing system reliability.
- Developed and implemented standard operating procedures for equipment operation and safety protocols.
- Led training sessions for junior engineers, promoting knowledge sharing and skill development.
- Analyzed system performance data to recommend improvements, driving process optimization initiatives.
- Managed project timelines and deliverables, ensuring adherence to deadlines and client specifications.
- Monitored construction methods and installations, inspection and testing processes.
- Managed multiple projects simultaneously, demonstrating strong organizational skills and adaptability under pressure.
- Prepared documentation that would be used in requests for proposal.
- Reduced downtime with proactive maintenance and regular equipment inspections.
Field Technician
Diebold Nixdorf
Dallas, TX
07.2003 - 09.2009
- Installed and maintained ATM and self-service solutions to ensure optimal functionality.
- Diagnosed technical issues and executed repairs efficiently on various systems.
- Provided on-site training for clients on equipment usage and troubleshooting techniques.
- Collaborated with cross-functional teams to improve service delivery processes.
- Collaborated with engineering teams to test and evaluate new technologies, contributing to product improvements.
- Managed inventory of technical supplies and equipment, ensuring availability for critical tasks.
- Coordinated with external vendors and service providers, ensuring timely completion of projects within budget.
Education
General Studies
University of Louisiana At Lafayette
Lafayette, LA06-1995
Skills
- Field data collection
- Relationship building
- Field production
- Team communication
- Safety procedures
- Site inspections
- System maintenance
- Quality assurance
- Troubleshooting
- Project scheduling
- Installation planning
- Customer support
- Document management
- Equipment installation
- Quality control
- Report preparation
- Network configuration
- Service sales
- Hardware repair
- Remote diagnostics
- Product/system modifications
- System testing
- Corrective action planning
- End-user training
- Technical reporting and documentation
- Field testing
- Teamwork and collaboration
- Client relations
- Blueprints and schematics
- Problem resolution
- Computer skills
- Data analysis
- Analytical thinking
- Work Planning and Prioritization
- Technical reporting
- Mechanical aptitude
- Construction expertise
- Code compliance
- Technical drawings
- Cost estimates
- IT skills
- Quality assurance controls
- Workflow development
- Schematic reading
- Inspections
- Critical thinking
- System integration
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
Languages
English
Full Professional
Timeline
Field Engineer
CraneNXT Cummins Allison
06.2013 - Current
Field Technician
Diebold Nixdorf
07.2003 - 09.2009
General Studies
University of Louisiana At Lafayette