ZESHAN H SYED

• Operational Leadership: Oversee daily administrative, logistical, and facility operations, ensuring optimal functionality of classrooms, workshops, and labs
• Program Development: Collaborate with academic staff to align vocational programs with industry standards, focusing on scheduling, resource allocation, and program success
• Resource Management: Drive efficient budget allocation across departments, balancing cost with quality to meet organizational goals
• Compliance and Standards: Ensure adherence to all regulatory, accreditation, and safety standards, maintaining compliance with educational and occupational guidelines
• Talent Management: Lead HR efforts in recruiting, training, and staff development, fostering an environment of growth and engagement
• Student Success Focus: Oversee career services and student support, enhancing the student experience from enrollment to job placement
• Strategic Planning: Collaborate with the executive team on long-term initiatives for program expansion, enrollment growth, and operational improvements

• Strategic Business Growth: Established and expanded market presence for a leading textiles and home accessories company, achieving multi-million dollar revenue through traditional and eCommerce channels
• E-commerce Operations: Led e-commerce strategy, increasing online sales by 25% within the first year and managing a team for seamless fulfillment and customer satisfaction
• Vendor & Partner Relations: Strengthened relationships with vendors and intermodal partners, implementing a Just-in-Time inventory system that reduced costs and improved delivery timelines
• Team Leadership: Built, coached, and mentored a high-performing team in a consultative sales approach, consistently surpassing monthly sales targets
• Achievements: Launched a new product line with a 50% sales increase within six months and implemented a customer retention program, boosting repeat purchases by 20%

• Financial & Operational Oversight: Streamlined inbound freight operations, managed inventory, and led warehouse activities to improve operational efficiency
• Cross-functional Coordination: Collaborated with sales and procurement teams to manage inventory levels and meet sales demands effectively
• E-commerce Expansion: Initiated e-commerce platforms, achieving over $2 million in first-year sales
• Compliance & Safety: Monitored warehouse health and safety standards, ensuring regulatory compliance and safe work practices

• Inventory Management: Ensured smooth order fulfillment, quality control, and inventory tracking
• Cost Control & Vendor Negotiation: Reduced costs by negotiating with 3rd-party carriers, enhancing the efficiency of logistics operations
• Team Training & Mentorship: Developed performance standards and trained warehouse staff, improving productivity and accuracy
• Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
• Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.

• Sales & Client Retention: Increased sales by aligning products with client needs, retaining high-value clients, and boosting account satisfaction
• E-commerce Initiatives: Developed e-commerce channels to expand customer reach and revenue streams

Managed all aspects of HR operations for high-volume retail location with over 150 employees, ensuring alignment with company policies and labor laws.

Led full-cycle recruitment, onboarding, and training for sales associates, supervisors, and support staff to meet seasonal and year-round staffing needs.

Oversaw employee relations, resolving conflicts, conducting investigations, and maintaining positive work environment to enhance retention.

Conducted compliance training on workplace safety, harassment prevention, and company policies for all staff.

Supported store leadership in workforce planning, scheduling, and productivity analysis to drive operational efficiency.