Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ze'Shawn Lewis

Ze'Shawn Lewis

Chicago,Illinois

Summary

Seeking a position that utilizes experience in customer service and hospitality. Fast learner and willing to grow with a company that embraces a learning culture. Very flexible in adapting to new things.

Overview

9
9
years of professional experience

Work History

Homemaker

Serenity Help At Home
08.2023 - Current
  • Skilled at working independently and collaboratively in team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Strengthened communication skills through regular interactions with others.

  • Skillful in making errands such as grocery shopping , getting money orders and checking mail.

Package Handler

Catalent
11.2021 - 02.2022
  • Loaded package containers onto forklifts and transported into package areas
  • Prepared pallets for boxes for easy transportation between customer and storage locations
  • Followed verbal and written instructions to properly move and ship products
  • Inspected equipment and used troubleshooting approaches to keep machines operational
  • Use handheld scanners and physical logs to accurately track item movements.

Host/Server

Entertainment Cruises
03.2018 - 07.2019
  • Greeted guest and took care of bye bye duty
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
  • Upsold high-profit items such as D'oeuvre and alcoholic beverages to enhance sales numbers
  • Assisted managers with quickly resolving service and food related issues
  • Checked and restocked server areas and organized and got change for front counter
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests
  • Supervised restocking of salad bar and buffet for lunch and dinner service
  • Bussed and rest tables to keep dining room and work areas clean
  • Cultivated warm relationships with customers making them laugh, smile, and comfortable.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Childcare Assistant Teacher

Beteur 1 Childcare
06.2015 - 02.2018
  • Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting optimal learning space for students.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Contributed to a safe and nurturing environment by closely monitoring children during indoor and outdoor playtime sessions.
  • Facilitated smooth transitions during daily routines by providing clear instructions and encouragement, helping children build confidence in their ability to navigate new experiences.
  • Served as a reliable source of support for lead teacher during times of absence or need for additional assistance in the classroom.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Supported students in developing self-esteem and self-confidence.
  • Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.

Education

Bachelors in Business Leadership - Business Leadership

University of Arizona Global Campus
Arizona
04.2026

High school diploma -

Chicago, Illinois Bronzeville Scholastic Institute
Chicago, Illinois
01.2015

Skills

  • Good in time management
  • Strong interpersonal skill
  • Very supportive
  • Good at communication
  • People oriented

Timeline

Homemaker

Serenity Help At Home
08.2023 - Current

Package Handler

Catalent
11.2021 - 02.2022

Host/Server

Entertainment Cruises
03.2018 - 07.2019

Childcare Assistant Teacher

Beteur 1 Childcare
06.2015 - 02.2018

Bachelors in Business Leadership - Business Leadership

University of Arizona Global Campus

High school diploma -

Chicago, Illinois Bronzeville Scholastic Institute
Ze'Shawn Lewis