Versatile and reliable industry professional well-prepared for dynamic work environments and adaptable to changing daily demands. Known for meticulous attention to detail and a diligent work ethic, consistently meeting requirements with precision. Proactively seeks opportunities to surpass fundamental tasks, contributing to the team's success. A motivated and amicable team player, I maintain a flexible schedule, including weekends, demonstrating both dependability and punctuality. Possessing a clean driving record, I collaborate seamlessly with team members to deliver excellent customer service.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Restaurant Waiter
Downtown Peru Restaurant
Hammonton NJ, United States
08.2024 - 04.2025
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Answered customers' questions, recommended items, and recorded order information.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas for optimal guest experience.
Explained menu items and suggested appropriate options for food allergy concerns.
Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
Adhered to company guidelines and safety protocols for proper food handling and presentation.
Delivery Driver
Dominos
Absecon, NJ
04.2023 - 11.2023
Kept license up to date and maintained a clean driving record
Handled bagged products with care and delivered in good condition to customers' locations
Used local road knowledge and GPS applications to plan efficient routes and avoid traffic
Handled deliveries independently, managing time and routes efficiently via smartphone app
Demonstrated reliability and punctuality to meet or exceed delivery deadlines and deliver goods on time to customers
Stayed in open communication with dispatch team to keep customers updated on delivery times and schedule changes
Maintained accurate records of customer payments and money received for deliveries
Addressed customer complaints and implemented resolutions to promote repeat business
Answered phones, took orders, washed dishes and assisted with restaurant operations between deliveries
Cashier
OCEAN Casino Resort
Atlantic City, New Jersey
04.2022 - 08.2022
Processed transactions and balanced cash drawer with accuracy
Welcomed customers and helped determine their needs by providing detailed description of menu items
Kept up high pace to minimize customer wait times at checkout
Oversaw the baking process of pizzas, consistently upholding quality standards to guarantee customer satisfaction
Resolved conflicts with customers and looked for opportunities to improve satisfaction
Balanced cash drawers at beginning of shift and end
Busser/Server
Cescaphe Event Group
Philadelphia, PA
08.2020 - 03.2021
Set and cleared tables, ensuring quick turnaround and cleanliness
Served food and beverages to guests promptly and perfectly matching order details
Executed efficient table bussing and maintained cleanliness in dining areas throughout and post-events, contributing to the elevated standards of a prestigious wedding venue
Contributed to a smooth team environment in high-pressure event settings
Demonstrated hospitality and attentive service to guests during cocktail hour, offering appetizers and beverages as they awaited entry to the ballroom
Retails Associate
Hollister Co
Mays Landing, NJ
06.2019 - 03.2020
Promoted rewards programs and customer loyalty offerings, helping customers to complete enrollment
Utilized POS system to process sales transactions, exchanges and merchandise returns
Monitored sales floor for signs of theft and reported incidents to loss prevention personnel
Handled cash and credit transactions, issued correct change and processed online orders
Provided product knowledge and supported sales goals
Handled returns and resolved customer concerns with professionalism
Maintained store appearance and inventory organization
Education
HIGH SCHOOL DIPLOMA - MEDICAL ASSISTING
Atlantic County Institute of Technology
Mays Landing, NJ
09.2016 - 06.2020
Skills
Fluency in Spanish and English
Valid Driver's license
Clean driving record
Translation skills
Interpersonal skills
Empathy
Leadership
Analytical thinking
Emotional control
Mental toughness
Responsible
Adaptability and resilience
Detail-oriented
Problem-solving
Focus and concentration
Strategic thinking
Hand-eye coordination
Patience
Customer service
Courteous demeanor
Guest relations
Accurate money handling
POS operation
Certification
Basic Life Support (BLS), 12/18, 12/20
Interests
HOBBIES & INTERESTS
Competitive soccer player and strategic gamer
Passionate about music mixing, tech tools, and personal development
Interested in psychology, communication, and solving real-world problems
Nature and biking enthusiast who enjoys outdoor adventure and exploration