Experienced with providing excellent customer service and ensuring guest satisfaction. Outgoing, friendly, and motivated. Utilize effective communication and problem-solving skills to enhance customer experiences. Excels in a team environment.
Overview
4
4
years of professional experience
Work History
Social Media Assistant
Gini and Albert Shoes
01.2023 - Current
Created engaging content to keep social media channels updated and on brand.
Developed captivating visual content using graphic design tools for enhanced aesthetic appeal across all channels.
Boosted customer engagement through regular posting of relevant and interactive content on various social media platforms.
Managed Social Media content to keep brand messages consistent.
Landscape Design Assistant
Meg Business Management
05.2024 - 08.2024
Assisted with the creation of visually appealing presentations to effectively communicate design concepts and ideas.
Enhanced design project efficiency by streamlining communication between team members and clients.
Provided valuable input during brainstorming sessions, contributing to the development of creative design solutions.
Worked on multiple properties
INTERN
DA Music
05.2023 - Current
Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
Met deadlines while maintaining high-quality deliverables.
Experienced with social media and communications platforms.
Learned from the CEO of the company in order to enhance own job skills and knowledge.
Focused on learning new skills and staying updated with industry changes.
Gave personal opinions to the CEO of the company in order to keep up with technological changes within her company and social media.
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
FRONT DESK ATTENDANT
MountainSide Fitness
10.2022 - 02.2023
Provided excellent customer service to ensure guest satisfaction.
Worked at the Smoothie Bar to make shakes and smoothies for guests.
Did drops for laundry to ensure guests had clean towels constantly throughout the day.
Answered incoming calls promptly and courteously; directed calls to the appropriate departments as needed.
CASHIER/GUEST SERVICE ADVOCATE
Target
05.2022 - 08.2022
Generated creative ideas for improving the efficiency of daily operations within the department.
Proactively identified opportunities for improvement within the department's processes.
Worked with customers to better their personal experience.
Demonstrated ability to provide exceptional customer service and support to clients.
Utilized problem-solving skills to quickly resolve customer inquiries.
Developed and maintained strong relationships with customers by providing prompt, accurate, and courteous responses.
Assisted other team members in resolving difficult customer cases as needed.
PRODUCTION ASSISTANT
Create For You: Nancy Cartwight Productions
05.2021 - 08.2021
Was a runner for the company
Delivered mail for the business, got coffees, got materials, and helped set up any events.
Education
BACHELOR OF ARTS (B.A.) - BUSINESS ENTREPRENEURSHIP
Grand Canyon University
Phoenix, AZ
04.2025
HIGH SCHOOL DIPLOMA -
Chaminade College Preparatory - High School
West Hills, CA
05.2021
Skills
Teamwork and collaboration
Fast learner
Problem-solving
Great communication skills
Outgoing
Friendly, Energetic, and Motivated
Social media
Multitasking and organization
Interpersonal and social skills
Timeline
Landscape Design Assistant
Meg Business Management
05.2024 - 08.2024
INTERN
DA Music
05.2023 - Current
Social Media Assistant
Gini and Albert Shoes
01.2023 - Current
FRONT DESK ATTENDANT
MountainSide Fitness
10.2022 - 02.2023
CASHIER/GUEST SERVICE ADVOCATE
Target
05.2022 - 08.2022
PRODUCTION ASSISTANT
Create For You: Nancy Cartwight Productions
05.2021 - 08.2021
HIGH SCHOOL DIPLOMA -
Chaminade College Preparatory - High School
BACHELOR OF ARTS (B.A.) - BUSINESS ENTREPRENEURSHIP
Project Manager and Product Manager – Web & Mobile Applications at Gini-AppsProject Manager and Product Manager – Web & Mobile Applications at Gini-Apps
Registered Nurse Case Manager Workers Compensation at Gini L. Toyne And AssociatesRegistered Nurse Case Manager Workers Compensation at Gini L. Toyne And Associates