Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver

Zeyad Yousef

Toledo,OH

Summary

Energetically contributed to Walmart and Amazon, enhancing customer satisfaction through meticulous route planning and positive interactions. Leveraged GPS technology and a clean driving record, demonstrating exceptional time management and teamwork. Achieved significant reductions in delivery times and vehicle downtime, underscoring a commitment to efficiency and service excellence.

Overview

6
6
years of professional experience

Work History

Delivery Driver

Walmart
05.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Kept detailed records of deliveries and money received from customers.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.

Delivery Driveŕ

Amazon
03.2021 - 01.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Streamlined package handling procedures, reducing potential for damage and increasing customer satisfaction.
  • Supported operational efficiency by accurately completing delivery paperwork and timely reporting.
  • Improved team morale and efficiency with regular maintenance checks, minimizing downtime due to vehicle issues.

Chef

Hunger Crusher Restaurant
10.2022 - 05.2024
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Optimized food preparation processes, implementing time-saving techniques without compromising quality.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Reduced food waste with strategic menu planning and inventory control techniques.
  • Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.

Chef

Crab Isaland Seafood Market
04.2019 - 10.2022
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Reduced food waste with strategic menu planning and inventory control techniques.
  • Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
  • Collaborated effectively with front-of-house team for seamless dining experience and positive customer feedback.
  • Developed innovative recipes, attracting new clientele and increasing overall sales.
  • Enhanced guest satisfaction by introducing feedback system to gather insights and make informed improvements.
  • Achieved consistent on-time service, optimizing kitchen workflows and staff scheduling.
  • Managed successful kitchen remodel, selecting equipment that increased productivity and met evolving needs.
  • Organized and led team participation in community events, raising restaurant's profile and engaging with potential customers.
  • Maintained high standards of cleanliness and organization in kitchen, passing all health inspections with excellent ratings.
  • Developed close relationships with suppliers to source best ingredients.

Education

Graduate Certificate - Bussiness

Owens Community College
Perrysburg, OH
02.2023

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Attention to Detail
  • Time Management
  • Time management skills
  • Loading and unloading
  • Clean Driving Record
  • GPS and route planning
  • Route Management
  • Order picking and processing
  • Map reading and navigation skills
  • Roads and highways knowledge
  • Delivery Scheduling
  • Stocking and Inventory
  • Shipping and packaging
  • Local routes understanding
  • Route Planning
  • Safe Driver Training
  • Commercial driving
  • Shopping Orders
  • Multitasking

Timeline

Delivery Driver

Walmart
05.2023 - Current

Chef

Hunger Crusher Restaurant
10.2022 - 05.2024

Delivery Driveŕ

Amazon
03.2021 - 01.2023

Chef

Crab Isaland Seafood Market
04.2019 - 10.2022

Graduate Certificate - Bussiness

Owens Community College

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Zeyad Yousef