Experienced Program Representative adept at providing information and guiding customers through the system. Highly self-motivated with strong problem-solving, time management, and critical thinking abilities.
Overview
5
5
years of professional experience
Work History
Program Representatives of Applied Analytics
Columbia University, Student Union
New York, NY
01.2023 - 05.2024
Optimized SQL queries for better performance by creating necessary indexes on tables or by rewriting the query itself.
Managed user access rights across multiple databases and provided appropriate privileges according to user roles within the organization.
Performed regular backups of all critical data files and maintained detailed documentation about all changes made to the database environment.
Assisted developers with complex query tuning and schema refinement for better application performance.
Use the Shiny app for the database to provide the user with a greater UX.
Music Database Management Part-time
NetEase Cloud
02.2019 - 05.2022
Collaborated with the Music Data Team to maintain and enhance the expansive music database, ensuring accuracy and efficiency
Assisted in the integration of new music releases into the system, ensuring metadata consistency and track quality
Utilized tools and software to detect and rectify duplicate entries, missing data, and mislabeled tracks, enhancing the user experience
Participated in the development of search algorithms, improving track retrieval times and accuracy for end-users
Engaged in weekly brainstorming sessions, contributing ideas for innovative features like mood-based playlists and artist discovery algorithms
Achievement: Successfully invited to become a Music Partner, securing a spot among the limited 150 national slots.
PTA Assistant of Data Scientist
Google
07.2021 - 08.2021
Followed the mentor to experience the strong power of machine learning and AI in natural language processing. Was responsible for collecting data using the skills of Pegasus, Sentencepiece, TensorFlow, and Tokenization. Completed a business analysis report. Improved my analytical skills and stimulated my curiosity about machine learning and AI.
Organized and maintained filing systems for documents and records.
Education
M.S. in Applied Analytics -
Columbia University
NY
05.2024
Bachelor of Arts in Geography: Data Science -
University of Washington
Seattle
07.2022
Skills
R
Python
Intermediate proficiency with graphic design tools
NA at University Of North Florida Student Union Administration - Federal Work Study StudentNA at University Of North Florida Student Union Administration - Federal Work Study Student
Records Administrator at Graduate Student Society, University of British ColumbiaRecords Administrator at Graduate Student Society, University of British Columbia