Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Zeynab Halbouni

London,Canada

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

6
6
years of professional experience

Work History

Office Operations Manager

Feel Better Wellness
01.2023 - Current
  • Spearhead daily office operations, including high-volume scheduling, patient intake, and data management
  • Optimize patient registration processes while ensuring the confidentiality and accuracy of patient records
  • Oversee end-to-end billing processes, insurance claims, and liaise with insurance providers for prompt verification
  • Foster seamless communication and collaboration between healthcare providers and patients, ensuring timely follow-up and coordination
  • Manage office and medical supply inventory, ensuring consistent availability of essential materials
  • Lead the preparation of reports and executive presentations to support management decisions and regulatory compliance
  • Provide top-tier customer service, addressing patient inquiries with professionalism and resolving issues efficiently

Administrative Manager

Iskan Development
08.2021 - 01.2023
  • Lead and mentor administrative staff, fostering a high-performance work environment and ensuring team efficiency
  • Oversee long-term resource planning, including workforce allocation and material logistics, to support ongoing and future projects
  • Spearhead risk management efforts, proactively identifying and mitigating potential operational disruptions

Administrative Officer

Iskan Development
03.2019 - 08.2021
  • Lead project coordination, managing schedules, contracts, and key documentation to support seamless construction processes
  • Facilitate communication between clients, vendors, and internal teams, ensuring smooth project progression
  • Prepare reports and updates for management, focusing on project progress and operational efficiency

Education

Kinesiology -

Western University
London, Ontario
01.2024

Skills

  • Leadership
  • Organizational Leadership
  • Office Administration
  • Document Management
  • Procurement Management
  • Communication
  • Process Improvement

References

Available upon request.

Timeline

Office Operations Manager

Feel Better Wellness
01.2023 - Current

Administrative Manager

Iskan Development
08.2021 - 01.2023

Administrative Officer

Iskan Development
03.2019 - 08.2021

Kinesiology -

Western University

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Zeynab Halbouni