Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

Zeze Taha

Bloomington,IL
Zeze Taha

Summary

Experienced Management, Great customer service and make sure to win the customer,Taxes and book keeping, Well-versed in analyzing production data and reports using SAP, Implements innovative strategies to streamline factory operations, create organized and clean work spaces and track incoming and outgoing inventory. . Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs. Bilingual and talented professional promoting new candidates ,interview and /''Sworn in Federal'' job /hire best candidates . Authorized to work in the US for any employer

Overview

8
years of professional experience
9
Certification

Work History

H &R Block

Multi Team Lead /Tax Preparation Certified Prof
12.2021 - Current

Job overview

  • Hire my offices Team Members ,Train them ,Make my Self Always available Via Phone or email , Set
  • Expectation and follow up with Client and Revenue Metric
  • Partner with the District General Manager to create and implement office- level growth plans, which includes developing local partnerships and managing office community involvement
  • Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved
  • Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Build an engaging team environment by training and coaching associates to execute on Standard
  • Operating Procedures and recognizing outstanding associate contributions
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules and ensure accurate timekeeping and overtime management
  • Prepare tax returns, as required

ATCO

Project Coordinator (Contract)
04.2022 - 10.2022

Job overview

  • Leading 75 Inspectors a Shift, Set Daily Target and exceptions, train ,create a new inception part manual and work aside my team to
  • Achieve target with concern of high Quality
  • Create manual of Parts need to be inspected
  • Held Daily meeting
  • Remind team about safety Gear
  • Observe inspectors
  • Follow up with timing and Production to make sure Achievements for the day target.
  • Help set up martial and get ,next one ready in order to be easy in and out
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Train Tag out/Lock out
  • Re-creating new label by scanning done inspected Quality Parts

US Census Bureau

Census Field Supervisor (contract)
05.2020 - 11.2020

Job overview

  • Completed bi-weekly payroll for 42 employees.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Trained team members on Using Federal devices and system.
  • Process paperwork for new hire/Sworn them in as Federal Employee
  • Train Census Takers ·
  • Conduct Employee Field evaluation
  • Lead Daily meeting and Set Our Goal and Tips for Achievements
  • Completed Field work
  • Resolve Employee issues /Work with them in Field as needed to support our Goal

English Playgroup

ESL Teacher
03.2015 - 06.2019

Job overview

  • Educated students in basics of English grammar and conversational speaking.
  • Developed and taught ESL curriculum to improve students' conversational abilities.
  • Coached students on English pronunciation and intonation for eloquent conversation.
  • Set assessments to measure student progress and identify growth opportunities.
  • Facilitated small group and individual instruction to maximize student learning.

Education

European Institute
Kuwait

Associate of Science from Computer Science And Programming
02.

University Overview

Indiana State University
Terre Haute, IN

MBA from Business Management
03.2025

University Overview

Heartland Community College
Normal, IL

Associate of Arts from Early Childhood Education
05.2020

University Overview

Cairo University
Cairo

Bachelor of Arts from Translator
02.2015

University Overview

City And Guild
London

Associate of Arts from Teaching English As A Second Language (ESL)
06.2017

University Overview

Skills

  • (Arabic/ English )Bilingual Verbal and Written Communication
  • MsOffice
  • Hardware /software trouble shooting
  • Teamwork and Collaboration
  • Evaluating Employee Work to Assigning best Work
  • Problem-Solving
  • Shift Scheduling /time tracking
  • Documentation and Reporting
  • Staff Training/observing for more support
  • Coaching and Mentoring
  • Certifications and Licenses

Certification

  • AED Certification CPR Certification
  • Tax Pre. License -
  • Safety and first responder License
  • Teaching in UK License
  • Management under stress

Languages

Arabic
Full Professional

Timeline

Project Coordinator (Contract)
ATCO
04.2022 - 10.2022
Multi Team Lead /Tax Preparation Certified Prof
H &R Block
12.2021 - Current
Census Field Supervisor (contract)
US Census Bureau
05.2020 - 11.2020
ESL Teacher
English Playgroup
03.2015 - 06.2019
European Institute
Associate of Science from Computer Science And Programming
Indiana State University
MBA from Business Management
Heartland Community College
Associate of Arts from Early Childhood Education
Cairo University
Bachelor of Arts from Translator
City And Guild
Associate of Arts from Teaching English As A Second Language (ESL)

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Zeze Taha