Summary
Overview
Work History
Education
Skills
Timeline
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Zgizgi Gola

Zgizgi Gola

Las Vegas,NEVADA

Summary

I'm 31 years old, I have an autistic son who is almost 10 years old, I've been living in Las Vegas Nevada for about 16 years, I am a very outgoing happy people person and I love to try new things, I'm extremely hard working and dependable!

Overview

2
2
years of professional experience

Work History

Amazon Employee

Amazon
07.2023 - 11.2023
  • Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
  • Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
  • Collaborated with customer service team to achieve seamless customer experience.

Test Collector

Wellness Center Of America
09.2021 - 04.2023
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Contacted customers to discuss payment schedules and set up or immediately process payments.
  • Persistently reached out to customers with extremely past due accounts to recover lost revenue.
  • Achieved performance goals on consistent basis.
  • Reached out to approximately Number account holders daily.
  • Directed day-to-day collections functions.
  • Documented changes in accounts and on credit reports.
  • Disposed of hazardous materials in appropriate manner.
  • Identified different types of materials to place into correct containers.
  • Maintained records of collected materials and reported discrepancies.

Education

GED - Medical Office Support

Job Corps
Reno, NV
12.2010

Skills

  • Decision-Making
  • Attention to Detail
  • Active Listening
  • Excellent Communication
  • Critical Thinking
  • Data Entry

Timeline

Amazon Employee

Amazon
07.2023 - 11.2023

Test Collector

Wellness Center Of America
09.2021 - 04.2023

GED - Medical Office Support

Job Corps

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Zgizgi Gola