Summary
Overview
Work History
Education
Skills
Timeline
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Zhaleh Ershadi

Houston

Summary

Dedicated and highly organized Office Manager with 10+ years automotive industry, specializing in title department management. Proven track record of efficient office operations and exceptional customer service. Highly organized and detail-oriented with excellent communication and leadership skills.
Proven track record of efficient office operations and exceptional customer service. Highly organized and detail-oriented with excellent communication and leadership skills of experience overseeing administrative operations in fast-paced office environments. Skilled at streamlining processes, managing office supplies, coordinating meetings and events, and providing exceptional support to executive staff. Proven ability to lead and develop a team, ensure efficient office operations, and maintain a positive work environment. Adept at handling multiple tasks simultaneously, solving problems, and communicating effectively with all levels of staff. Seeking to leverage my expertise and leadership skills to contribute to a dynamic organization.

Overview

6
6
years of professional experience

Work History

OFFICE MANAGER

ZDE.INC
04.2020 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Office Manager

American Towing And Recovery
11.2018 - 02.2020

Education

Asia Pacific University of Technology & Innovation
MALAYSIA
2008

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Document Management
  • Computer Proficiency
  • Knowledge of Title Procedures
  • Billing
  • Credit and collections
  • Documentation and control
  • Report Preparation
  • Travel Coordination
  • Compliance Monitoring

Timeline

OFFICE MANAGER

ZDE.INC
04.2020 - Current

Office Manager

American Towing And Recovery
11.2018 - 02.2020

Asia Pacific University of Technology & Innovation
Zhaleh Ershadi