Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zhané Price

Garland

Summary

Customer-focused professional with experience in healthcare, hospitality, and high-volume customer service. Skilled in cash handling, problem-solving, multitasking, computer systems, and providing exceptional guest experiences. Committed to creating positive customer experiences through exceptional service, strong communication, and attention to detail

Overview

1
1
Certification
6
6
years of professional experience

Work History

Contact Center Specialist

Baylor Scott & White Health
11.2025 - Current
  • Provide exceptional customer service while assisting patients with scheduling and healthcare inquiries.
  • Navigate multiple computer systems while maintaining accuracy and efficiency.
  • Handle confidential patient information in compliance with HIPAA standards.
  • Resolve issues professionally in a fast-paced, high-volume environment.
  • Remote

Shift Supervisor

Starbucks
Richardson, TX
01.2022 - 11.2025
  • Led beverage production during peak hours, preparing espresso-based drinks, cold beverages, and custom orders.
  • Maintained bar organization, restocked supplies, and ensured smooth bar flow during high-volume shifts.
  • Trained and coached baristas on speed, drink accuracy, and customer interaction.
  • Handled cash management, POS transactions, and end-of-shift reconciliation.

Team Member

CVS
Atlanta, GA
09.2022 - 12.2023
  • Provided customer service and assisted customers in a high-volume retail environment.
  • Operated cash registers and processed cash and card transactions accurately.
  • Stocked merchandise and maintained store organization throughout shifts.

Supervisor / Lead Barista

Starbucks
Decatur, GA
03.2020 - 12.2021
  • Supported high-volume store operations while maintaining consistent drink quality and service standards.
  • Assisted with bar setup, drink sequencing, and inventory control.
  • Provided leadership support during busy shifts to maintain efficiency and guest satisfaction.

Education

High School Diploma - undefined

Arabia Mountain High School

Skills

  • Customer service excellence & guest satisfaction
  • High-volume beverage preparation & drink production
  • Cash handling & POS systems
  • Strong communication & relationship building
  • Problem-solving & conflict resolution
  • Time management & multitasking
  • Team collaboration & cross-functional support
  • Attention to detail & accuracy
  • Inventory stocking & organization
  • Food running & service coordination

Certification

  • Basic Life Support (BLS)
  • CRCST Certification Program – Purdue University
  • TABC Seller/Server Certification

Timeline

Contact Center Specialist

Baylor Scott & White Health
11.2025 - Current

Team Member

CVS
09.2022 - 12.2023

Shift Supervisor

Starbucks
01.2022 - 11.2025

Supervisor / Lead Barista

Starbucks
03.2020 - 12.2021

High School Diploma - undefined

Arabia Mountain High School
Zhané Price