Accomplished Department Coordinator at UHS, Heritage Oaks Hospital, adept in strategic planning and relationship management. Enhanced orientation processes and staff training, which improved patient care and staff morale. Skilled in data collection and workflow coordination, with a proven track record of fostering strong team and client relationships.
Overview
5
5
years of professional experience
Work History
Department Coordinator
UHS, Heritage Oaks Hospital
08.2021 - Current
Responsible for staffing appropriately for the care of 125 in-patients by utilizing a master excel spreadsheet.
Assists in recruiting efforts, contributing to the successful onboarding of new team members.
Collaborated with department heads to enhance orientation which increased the understanding of expected duties and tasks for new hires.
Assist the Chief Nursing Officer with the preparation of comprehensive reports and presentations, for executive review and decision making to improve the workflow and organization of the Nursing Department.
Enhanced staff training by proposing topics that directly corresponded with the need to improve patient care and staff morale.
Serves as a liaison between the department and other internal teams, fostering strong working relationships.
Identifies areas of improvement within the department and proposes solutions to develop an action plan
Mental Health Technician
UHS, Fremont Hospital
04.2021 - 08.2021
Performed scheduled patient safety rounds and documented results to establish patients' well-being.
Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
Identified patterns of patients behaviors and implemented routines to improve the ability to adapt to facility rules and regulations.
Developed and maintained positive relationships with patients to create a safe and supportive environment.
Maintained organization of confidential documents that contributed to individualized patient care.
Assisted with the process of admitting and discharging patients
Legal Processing Clerk II
Superior Court of Santa Clara
12.2019 - 08.2020
Reduced errors in legal documents with thorough attention to detail during data entry tasks.
Served as a reliable point of contact for clients seeking updates on their cases, fostering trust in firm services.
Managed court deadlines effectively, preventing missed submission dates that could negatively impact cases or result in penalties for clients.
Increased overall office productivity with proficient use of multiple software programs, such as Microsoft Office Suite and Odyssey.
Kept up-to-date on case progress by frequently reviewing records nd reporting findings to clients or legal representatives.
Managed to improve the process of clerk organization by delegating tasks to peers based on strengths and knowledge of each individual.
Education
Bachelor of Arts - Health Care Administration
University of Arizona Global Campus
Chandler, AZ
05.2024
Skills
Data Collection and Entry
Strategic Planning
Report Preparation
Relationship building and management
Training and Development
Workflow Coordination
Root-Cause Analysis
Timeline
Department Coordinator
UHS, Heritage Oaks Hospital
08.2021 - Current
Mental Health Technician
UHS, Fremont Hospital
04.2021 - 08.2021
Legal Processing Clerk II
Superior Court of Santa Clara
12.2019 - 08.2020
Bachelor of Arts - Health Care Administration
University of Arizona Global Campus
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