Zhane Fanning
Bessemer,AL
Summary
Professional with extensive experience in scheduling and coordination, adept at optimizing workflows and resource allocation. Proven ability to enhance team collaboration and drive results in dynamic environments. Expertise in time management, communication, and conflict resolution contributes to consistent, impactful outcomes. Recognized for maintaining high standards and delivering reliable performance.
Overview
8
8
years of professional experience
Work History
Risk Adjustment Scheduler (Remote)
Blue Cross Blue Shield of TN
04.2023 - 12.2024
- Managed incoming and outgoing calls, recording accurate messages for office staff distribution.
- Maintained clear communication channels, enhancing team productivity through regular project updates.
- Prioritized tasks strategically based on urgency, complexity, and available resources to maximize efficiency.
- Resolved issues swiftly, resulting in increased customer service success rates.
Administrative Associate II
University of Tennessee, Knoxville
05.2022 - 04.2023
- Coordinated scheduling for meetings and appointments, ensuring efficient use of time and resources.
- Assisted in planning company events, contributing to successful execution of gatherings.
- Optimized travel arrangements for senior staff, reducing costs while enhancing schedules.
- Managed phone and email correspondence along with incoming and outgoing mail and faxes.
- Facilitated team productivity through effective communication, collaboration, and problem-solving techniques.
Executive Assistant
Arsenal Strength
07.2021 - 01.2022
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Office Associate II
University of Alabama at Birmingham
04.2019 - 05.2021
- Streamlined office operations by effectively monitoring and addressing departmental correspondence and data communications.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Managed communication channels for better collaboration, resulting in a more cohesive team environment.
- Collaborated inter-departmentally to assist with workflow and gather reports and data.
Administrative Assistant
Birmingham Urban League
09.2016 - 03.2019
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Maintained confidentiality of sensitive information by following strict privacy policies.
Skills
- Executive support
- Administrative support
- Office management
- Schedule & calendar planning
- Travel coordination
- Database management
Timeline
Risk Adjustment Scheduler (Remote)
Blue Cross Blue Shield of TN
04.2023 - 12.2024
Administrative Associate II
University of Tennessee, Knoxville
05.2022 - 04.2023
Executive Assistant
Arsenal Strength
07.2021 - 01.2022
Office Associate II
University of Alabama at Birmingham
04.2019 - 05.2021
Administrative Assistant
Birmingham Urban League
09.2016 - 03.2019
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